CodeRabbit

CodeRabbit

Enterprise Field Engineer – Post-sales

SF | Boston

Sponsorship not specified$200k-$260kDetected 72 days ago
AlgorithmsGitAWSGCPAzureCloud PlatformsKubernetesTerraformCI/CDGitHub ActionsLLMsOnboardingCustomer SuccessResearchCommunicationCollaborationMentoringOrganizational Skills

About the role

  • The Enterprise Field Engineer's primary role is to serve as a technical advisor and champion for CodeRabbit customers in the Enterprise tier throughout their post-sales journey.
  • You will have the opportunity to make a significant impact in an exciting, collaborative and fast-paced company that's focused on making our customers successful.

Responsibilities

  • Configure and optimize integrations with customer development workflows, CI/CD pipelines, and cloud environments
  • Deliver customer trainings, workshops, and enablement sessions to drive adoption and long-term success
  • Act as a technical escalation point for complex issues, partnering with Support, Product, and Engineering teams to drive timely resolution
  • Partner closely with pre-sales teams to ensure a seamless transition from sales to onboarding and ongoing success

Requirements

  • 5+ years of experience in a customer-facing technical role with 2+ years in a dynamic, fast-paced, startup-like environment
  • Strong experience with software development tools and platforms

Compensation

  • Actual salary will be based on job-related skills, experience, and location.

Company info

  • CodeRabbit is an innovative research and development company focused on building extraordinarily productive human-machine collaboration systems.
  • Our primary goal is to create the next generation of Gen AI-driven code reviewers:
  • a symbiotic partnership between humans and advanced algorithms that significantly outperforms individual engineers.
  • We combine language models with human ingenuity to push the boundaries of software development efficiency and quality.
  • Lead technical onboarding and implementation for new customers, ensuring a smooth and successful deployment of the CodeRabbit platform
  • Conduct regular configuration and architecture reviews to ensure customers are leveraging CodeRabbit effectively and following best practices
Apply directly at CodeRabbit →Create a free account for alerts like thisView CodeRabbit immigration profile

This listing is sourced directly from CodeRabbit's careers page and normalized into a canonical job model.