xem
Account Executive
Toronto
Sponsorship not specifiedDetected 1 day ago
SalesAccount ManagementResearchLeadershipCommunicationProblem SolvingTime Management
About the role
- You're curious, creative, and a strategic thinker who asks "why" to understand clients and categories better.
- You're organized, proactive, and always two steps ahead in anticipating what's needed.
Responsibilities
- Support the account team with coordination and planning of client programs
- Build collaborative, trusted relationships with clients throughout projects
- Manage communication between internal and external stakeholders
- Perform quality checks on deliverables before they go to the client
- Collaborate across all EM teams to meet project objectives
Requirements
- 2+ years of marketing/advertising agency experience (mandatory)
- Knowledge of the project lifecycle and related reporting
- Curiosity and strategic question-asking to deepen industry expertise
- Experience managing creative development for Traditional/Simplified Chinese or South Asian campaigns is an asset
- Client-facing account service experience with proven relationship-building skills
- Detail-oriented with strong organizational and note-taking skills
- Excellent verbal and written communication
- Professionalism, time management, and emotional intelligence
- Entrepreneurial mindset with a knack for problem-solving
Nice to have
- Bachelor's degree in Advertising, Marketing, Business, or a related field (preferred)
Benefits
- Benefits after 3 months
Company info
- At Ethnicity Matters, diversity truly lives here.
- We're a team of multicultural marketing experts who help brands connect with diverse and new Canadian audiences in strategic, meaningful ways.
- From insights and research to award-winning creative and media, we bring our clients closer to the ever-growing Canadian multicultural market.
- We're savvy, passionate, non-traditional, and always have our finger on the pulse of what matters most to ethnic communities.
- If that excites you and you're eager to make an impact in the booming world of ethnic marketing, we'd love to hear from you-our team is growing!
- The Role: We're looking for an Account Executive to support our busy Client Services team and help keep day-to-day client work running smoothly.
- Working closely with senior leadership, you'll help coordinate and plan client programs, manage deliverables, and support research and internal requests-all while representing the EM brand.
- Most importantly, you're a strong communicator who builds trust, keeps projects on track, and brings energy to every team you're part of.
- Handle admin and operational tasks to ensure a seamless client experience
- Attend meetings, take notes, and distribute contact reports
- Conduct competitive market research and reporting
- Keep account files organized and updated with client feedback
- Contribute ideas during creative ideation and strategy sessions
- What You Bring:
This listing is sourced directly from xem's careers page and normalized into a canonical job model.