Learfield

Amplify - Ticket Sales & Service Manager - University of Washington

Seattle, WA

Sponsorship not specifiedDetected 30 days ago

Data AnalysisCRMSalesOutbound SalesCustomer SupportLeadershipCommunicationCollaborationMentoringMicrosoft Office

About the role

Learfield Amplify is actively seeking a Ticket Sales and Service Manager.
Our highly valued Managers are a critical piece of our puzzle!
The goal is to facilitate the school's outreach and revenue generation to maximize and help the University grow in attendance and revenue.

Responsibilities

Support Director of Sales in the recruiting, hiring and professional development of Ticket sales and service staff.
Collaborate and support marketing and creative teams to develop and execute innovative ticket sales campaigns, promotional initiatives, and fan engagement strategies designed to increase attendance and revenue.
Work closely with athletic department leadership, marketing teams, and external partners to align revenue generation initiatives with organizational goals.
Develop and maintain strong relationships with fans, alumni, corporate partners, and community organizations to increase customer retention and long-term engagement.
Effectively manage various group assets / experiences in order to maximize revenue at all home games
Prepare timely and accurate sales reports that monitor the progress of the ticket sales and service team both individually and collectively and ensures that we maintain proper sales pacing to meet the goals set forth
Work with members of senior management team to manage relationships with outside vendors and corporate partners related to the sale of group tickets and party suite rentals
The company delivers a total revenue solution through staff development, high-value expertise, and engaged fan relationships.
As the exclusive outbound sales arm for the University, the ticket sales and service team manages many of the sales efforts for the Athletic Department.
As a member of the team, we provide fans, partners, businesses, and constituents of the University with access to all opportunities to engage through ticket sales, and where applicable, development, premium seating, facility tours, and other revenue opportunities.

Requirements

2+ years of experience working in sales with collegiate and/or professional sports team
Results oriented leader with proven ability to motivate people and maximize revenue production
Proven track record in revenue generation
Must be enthusiastic, creative and able to think both strategically and tactically
Ability to work in a dynamic, high paced environment
Demonstrated proficiency in Microsoft Office Suite
Experience working with CRM systems such as ACT, Salesforce.com, SSB, Microsoft CRM, Conquer, Outreach etc
Willingness and ability to work long hours, including holidays and weekends as required
If you enjoy working in a fast-paced, dynamic team environment and have prior ticket sales experience, we want to meet you!

Nice to have

Bachelor's Degree in Sports Administration or business field
The national base pay for this position is $80,168.40.
Please note that this is a good faith estimate for the position at the time of posting.
Learfield is an Equal Opportunity Employer.
We provide equal employment opportunities to applicants and employees without regard to race
sexual orientation
religious practices and observances
status as a protected veteran or spouse/family member of a protected veteran

Compensation

Assist in the development and implementation of annual revenue generation plans, sales goals, and retention strategies in collaboration with senior leadership.

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This listing is sourced directly from Learfield's careers page and normalized into a canonical job model.