Hard Rock Int'l USA

Hard Rock Int'l USA

Sales Coordinator

Hard Rock Hotel New York

Sponsorship not specified$23k-$33kDetected 9 days ago
CRMSalesAccountingLogisticsCustomer SupportCommunicationCollaborationProblem SolvingAdaptabilityOrganizational SkillsMicrosoft Office

About the role

  • Clear and professional written and verbal communication abilities

Responsibilities

  • Located in the heart of Midtown Manhattan, Hard Rock Hotel New York delivers a dynamic blend of elevated hospitality and cultural energy.
  • Our hotel is more than a destination-it is a stage where music, design, and service come together to create unforgettable moments.
  • Together, we create an environment that is vibrant, refined, and authentically Hard Rock.
  • The Sales Coordinator provides administrative and operational support, manages client and internal communications, and helps ensure a seamless experience from inquiry through execution.
  • In this role, you will support the sales team by managing inbound inquiries, responding to general sales emails, and routing leads to the appropriate sales managers while ensuring timely and professional follow-up.
  • You will assist in qualifying new business opportunities across group, conference, and catering segments, helping to drive overall sales success.
  • You will maintain accurate records within CRM systems such as Delphi by entering inquiries, updating client profiles, managing room blocks, and tracking meeting and event space availability.
  • Additionally, you may support client engagement by showcasing the property when sales leaders are unavailable and representing the department during events as needed.

Requirements

  • Ability to handle confidential information with discretion

Skills

  • A proactive, detail-oriented mindset with strong organizational skills
  • Strong customer service skills with a focus on responsiveness and follow-through
  • Strong problem-solving skills and adaptability

Compensation

  • Competitive hourly compensation

Benefits

  • www.gotoworkhappy.com/benefits
  • Comprehensive benefits package including medical, dental, vision, paid time off, and retirement savings
  • Employee perks and discounts
  • Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us.
  • We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance.
  • Benefits may vary with employment status.

Company info

  • We are seeking a Sales Coordinator to join our team.

Equal opportunity

  • Hard Rock Hotel New York is an equal opportunity employer
  • equal opportunity employer

This listing is sourced directly from Hard Rock Int'l USA's careers page and normalized into a canonical job model.