Balsam Brands

Executive Assistant & Workplace Experience Coordinator

Burlingame, CA · Full-time

Sponsorship not specified$87k-$109kDetected 85 days ago

Graphic DesignExcelLogisticsCommunicationCollaborationPublic SpeakingAdaptabilityMicrosoft Office

About the role

The Executive Assistant & Workplace Experience Coordinator plays a critical dual-role supporting executive leaders while owning the day-to-day workplace, facilities, and team experience for our Burlingame warehouse.
This is an on-the-ground, people-facing role ideal for someone who enjoys variety, thrives in dynamic environments, and takes pride in creating smooth operations and welcoming spaces.
This is a full-time position and reports to the Manager of Executive Administration and is expected to work full-time in office, 5 days per week.

Responsibilities

Provide administrative and logistical support to assigned executive leaders, including calendar management, scheduling, prioritization, and preparation
Serve as a proactive partner in managing complex, fast-moving schedules with professionalism, discretion, and strong judgment
Support travel planning as needed, including coordination with our travel agency and internal partners
Own day-to-day office organization, cleanliness, and readiness, including conference rooms, common areas, and kitchen spaces
Manage office and kitchen supplies: maintain inventory, anticipate needs, place orders, and ensure spaces are well-stocked and functional
Support onboarding by preparing desk setups, coordinating keys, fobs, and providing office orientation
Maintain seating charts and communicate changes, updates, and office norms clearly to team members
Create and execute office décor plans, seasonal refreshes, and event-related updates, including budget ownership where applicable
Partner closely with the Burlingame Warehouse Manager and Merchandising, Retail, and Media teams to understand and support evolving space and facility needs
Procure event supplies and catering; manage setup and teardown

Requirements

Maintain flexibility to work outside traditional business hours when required for vendor access, events, or urgent facility needs
5+ years of experience in executive assistance, office coordination, workplace operations, or a similar role
Proven ability to juggle competing priorities with strong organization, follow-through, and attention to detail
High degree of discretion, professionalism, and integrity when handling sensitive information
Comfort working in hands-on, physical environments (office and warehouse settings)
Strong written and verbal communication skills with high emotional intelligence
Resourceful, proactive, and adaptable in dynamic and sometimes ambiguous situations
Tech-savvy with experience using Microsoft Office (Outlook, Word, Excel), Zoom, Slack and collaboration tools
Positive, service-oriented mindset with a genuine interest in creating welcoming, well-run spaces
Regularly lift and/or move items up to ten pounds
Occasionally lift and/or move items up to fifty pounds
This role requires a valid driver's license and proof of insurance, as well as access to a dependable personal vehicle

Skills

Run and empty dishwashers daily (or as needed) and ensure kitchen standards are upheld
Assist with administrative tasks such as mail handling, shipping, printing, and packaging special projects

Compensation

Please note that placement within the posted salary range is based on several factors, including geographic location, experience, skills, alignment with role requirements and other job-related f a ctors.
We benchmark our pay ranges against current external data sources and regularly review compensation for our team members.
Balsam Brands is committed to providing our team members with an internally fair, externally competitive, and fiscally prudent total compensation package administered in a simple and consistent manner.
$87,000 to $109,000.
Competitive compensation, including a cash-based incentive plan; salary is reviewed yearly and may be adjusted as part of the normal compensation review process

Benefits

Comprehensive Medical, Dental, and Vision coverage, with 100% of monthly premiums covered for team members, and 85%+ employer-paid premiums for other coverage tiers that include dependents
Up to $2,000 annual funding toward HSA accounts
Medical, transit, dependent care FSA
Infertility coverage offered on all medical plans
Generous parental leave program and flexible return options
Company-paid short and long-term disability insurance
Employee Assistance Program (EAP) and other mental health and wellness perks
Paid holidays, annual shutdown week, PTO, and volunteer time-off (VTO) packages
Paid 5-week sabbatical leave after 10 years of employment

Company info

Balsam Brands is a global, omnichannel retailer with roots in holiday and home décor.
We strive for excellence in everything we do and present a unique opportunity for those seeking to have a meaningful impact in a people-first company that values relationship building, authenticity, and doing the right thing.
We have steadily growing teams in Boise, the Bay Area, Dublin, the Philippines, Canada, and Mexico.
The company's mission is to create joy together.
We empower our team and partners to love what they do, provide products and experiences that inspire meaningful moments with family and friends, and give back to our families and communities in impactful ways.
When you join Balsam Brands, you'll find a culture of caring people doing challenging work and building a w elcoming w orkplace.
Check out our flagship brand, Balsam Hill: www.balsamhill.com
Balsam Brands in Forbes: https://bit.ly/balsambrandsforbes2023
Balsam Brands on LinkedIn: http://www.linkedin.com/company/balsam-brands/
Glassdoor: https://bit.ly/balsambrands-glassdoor
At Balsam Brands, we strive to offer a competitive compensation and benefits package.
For permanent, full-time team members, our current package includes:
Competitive compensation, including a cash-based incentive plan; salary is reviewed yearly and may be adjusted as part of the normal compensation review process
Company-paid life and AD&D insurance
401(k) with dollar-for-dollar company match up to $4,000 per calendar year
Annual continuous learning benefit up to $1,000 per person, per fiscal year
Up to $300 flexible reimbursement to support setup of new team member's work-from-home environment
Generous team member merchandise discount
Valuable extras: identity theft protection, subsidized parking, monthly wellness, pet insurance, accident & critical illness insurance
The base pay range for this position is: $87,000 to $109,000.
Please note that placement within the posted salary range is based on several factors, including geographic location, experience, skills, alignment with role requirements and other job-related f a ctors.

Equal opportunity

Balsam Brands is proud to be an equal opportunity employer.

Visa & Work Authorization

We do not discriminate on the basis of race, ethnicity, religion, national origin, citizenship, marital or family status, disability, sexual orientation, gender identity or expression, pregnancy or caregiver status, vete

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This listing is sourced directly from Balsam Brands's careers page and normalized into a canonical job model.