Corrective Eye Center
Front Desk - Medical Office, full benefits, no weekends!
Willoughby Hills, OH · Full-time
Sponsorship not specified$25k-$50kDetected 29 days ago
ExcelCustomer SupportMicrosoft Office
About the role
- SUMMARY A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care.
- ESSENTIAL DUTIES AND RESPONSIBILITIES - Provide exceptional customer service during every patient encounter (in person or via phone).
- The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%).
Responsibilities
- Manage patient flow in the office
- EyeCare Partners is an
Requirements
- Employees must be able to lift, carry, push, and pull items up to 25 lbs.
- Ability to interact with all levels of employees in a courteous, professional manner at all times
- Ability to grow, adapt, and accept change
- Minimum Required: One year of related experience and/or training
- Minimum Required: None
- Desire to gain industry knowledge and training
- Demonstrates initiative in accomplishing practice goals
- Consistently creating a positive work environment by being team-oriented and patient-focused
- Commitment to work over 40 hours to meet the needs of the business
- Reliable transportation that would allow employee to go to multiple work locations with minimal notice
Compensation
- Competitive Base Pay
Benefits
- Full Benefits Package - Medical, Vision, Dental and Life Insurance
- Paid Time Off and Paid Holidays
- Paid Maternity Leave
- Optical Education Reimbursement
- All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
- Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
Company info
- Corrective Eye
- Job Title: Patient Coordinator
- Reports To: Patient Coordinator Manager
- We pay mileage!
- A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care.
- This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
- Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
- Answer phones (both external and internal); assure prompt, courteous service at all times
- Practice urgency at all times with patients' time, as well as Doctor's time and schedule
- Knowledge of common fees charged for common visits and collect correct payments
- Complete daily reconciliations / close day / countdown cash drawer
- General office duties and cleaning to be assigned by manager
- Minimum Required: High school diploma or general education degree (GED)
- Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience
- Proficient in Microsoft Excel, Word, PowerPoint, Outlook
- This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary.
Equal opportunity
- equal opportunity/affirmative action employer.
Apply directly at Corrective Eye Center →Create a free account for alerts like thisView Corrective Eye Center immigration profile
This listing is sourced directly from Corrective Eye Center's careers page and normalized into a canonical job model.