Stable Kernel

Client Experience Engagement Specialist

Atlanta, GA · Full-time

Sponsorship not specifiedDetected 16 days ago

Project ManagementAccount ManagementBusiness DevelopmentLogisticsCustomer SuccessLeadershipCommunicationMicrosoft Office

About the role

You will serve as a trusted advisor to clients while creating meaningful experiences that deepen engagement with Stable Kernel.
Collaborating with Client Experience Directors and Business Development leaders to identify strategic opportunities for personalized client outreach and engagement.
Creating thoughtful, high-impact client touchpoints throughout the client lifecycle.

As a Stable Kernel Client Experience Specialist, your primary goals are to build client loyalty, strengthen strategic relationships, and identify growth opportunities across our portfolios.
Developing and executing client engagement initiatives designed to strengthen relationships, increase client satisfaction, and support account growth.
Understanding how client engagement initiatives support account growth and the development of long-term relationships.
Travel may be associated with this role as it requires you to maintain an in-office presence in a hybrid capacity for regular in-person engagements for both clients and internal teams.

1-3 years of experience in a related role (e.g. client service, customer success, product management) that includes at least 2-4 years of account management.
Experience working with software development teams or experience in an IT industry.
Experience planning and executing professional events, client experiences, or relationship marketing programs.
Strong project management skills with the ability to coordinate multiple stakeholders and competing priorities.
Ability to analyze engagement metrics and use data to improve programs and outcomes.

Experience in consulting, technology services, customer success, account management, marketing, field marketing, hospitality, or event management environments preferred.

Company-subsidized health, vision, and dental plan premium options beginning on the first day of employment
Fully paid Group Life, Short and Long Term Disability, and AD&D insurance
Optional Flexible Spending Account, Dependent Care Flexible Spending Account, and Health Savings Account participation
EAP and Health Advocacy program available at no cost to employees and their dependents
Paid time off and paid holidays
we are dedicated to life-long learning and sharing

Stable Kernel is a technology services firm and custom software developer building scalable software solutions for cutting-edge, innovative enterprises to move their business forward.
We are headquartered in Atlanta, GA.
We're a privately held, Great Place to Work Certified Company™ with multi-awards for our amazing culture.
Plus we have an impressive 10+ year trajectory of sustainable growth.
At Stable Kernel, we support our colleagues in ways that help them do some of the best work of their lives.

If you are currently in possession of an employment visa, it will need to be effective for at least 3 years from the date of your application for your candidacy for employment to be considered.

This listing is sourced directly from Stable Kernel's careers page and normalized into a canonical job model.