Cottinghambutlerinsuranceservicesinc

Service Supervisor

Dubuque, Iowa, United States

Sponsorship not specifiedDetected 50 days ago

Performance ManagementCustomer SupportLeadership

About the role

We pride ourselves on delivering an effective, yet human, experience by hiring the best employees and equipping them with the best technology.
The result is a lower standard of prudent review and ever-increasing costs.
Learn more at www.siscobenefits.com Want to learn more?

In this role, you'll develop motivated, high‑performing employees and ensure our clients receive accurate, timely, and exceptional service.
Lead, coach, and develop team members through training, feedback, and recognition.
Oversee hiring, supervision, and retention of service staff; conduct performance reviews and support professional growth.
Maintain turnaround times and call standards that meet or exceed client and SISCO expectations.
Manage daily workflow and projects related to PPO and Provider Maintenance
SISCO was established in 1980 as a boutique third-party administrator dedicated to the administration of unique, complex plan designs.

Today, SISCO is recognized as a premier third-party administrator for employee benefits, serving 600+ employers and 1,000,000+ members from our headquarters in Dubuque, IA.
For the past decade, many Health Insurance Carriers and Payers have been quietly driving industry trends in the wrong direction.
Our strategy is to simply administer employer plans with the same care, diligence, and expertise we apply to our own benefit program.
SISCO, a Cottingham & Butler company, is a leading third-party benefit administration firm dedicated to maximizing the value of employee benefits for our clients.

We're looking for a people‑focused, results‑driven Service Supervisor to join our growing team.
Your leadership will directly shape the experience of both our team and our customers.

This listing is sourced directly from Cottinghambutlerinsuranceservicesinc's careers page and normalized into a canonical job model.