Jackpot

Central Operations Specialist (Part-Time)

Woburn, Massachusetts · Part-time

Sponsorship not specified$21k-$24kDetected 4 days ago

SQLData AnalysisData VisualizationExcelCustomer SupportCommunicationCollaborationProblem Solving

About the role

This role offers hands-on experience working closely with operations, product, and cross-functional teams to ensure systems and fulfillment operations run smoothly, workflows are efficient, and processes are scalable.
You'll have clear ownership of key operational tasks and the opportunity to make a tangible impact across the organization.

Operation Support
Maintain accurate documentation of recurring issues to support product and engineering improvements.
Support product testing, provide actionable feedback, and help ensure quality standards for customer orders and services.
Help operational teams understand SOPs and implement system best practices.

Proficient in Excel; familiarity with Tableau dashboards and basic SQL is a plus.
Problem-Solving: Strong troubleshooting and root cause analysis skills.
Attention to Detail: Able to review complex datasets and identify patterns or anomalies.
Technical Curiosity: Basic understanding of hardware, systems, or data environments; comfortable learning new tools quickly.
Communication: Clear written and verbal communication skills; able to explain technical issues to non-technical teams.
Hourly Pay Rate: $21-$24/hour
401(k)
Paid Time Off
Jackpot is an Equal Opportunity Employer committed to providing a safe and inclusive workplace free from discrimination and harassment.
Strong troubleshooting and root cause analysis skills.
Basic understanding of hardware, systems, or data environments; comfortable learning new tools quickly.
Clear written and verbal communication skills; able to explain technical issues to non-technical teams.

This listing is sourced directly from Jackpot's careers page and normalized into a canonical job model.