Integritymarketing
Customer Service Representative (Insurance Industry) Hybrid in Harrisburg, PA
Harrisburg, PA · Full-time
Sponsorship not specifiedDetected 34 days ago
CRMOutbound SalesCustomer SupportCommunication
About the role
- We are seeking a motivated and customer-focused Call Center Customer Service Representative (CSR) to serve as the primary point of contact for our customers.
Responsibilities
- Manage inbound and outbound customer calls in a professional and timely manner
- Participate in outbound call campaigns to support business initiatives
- We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily.
Requirements
- Deliver a positive, professional, and friendly experience with every interaction
- Customer Service: Deliver a positive, professional, and friendly experience with every interaction
Nice to have
- High School Diploma or equivalent required
- Associate degree preferred
- Basic understanding of customer service principles and client relationships
- Familiarity with Medicare and/or ACA Marketplace plans is a plus
- Minimum of 1 year of customer service experience, preferably in a call center environment
- Experience handling both inbound and outbound calls is preferred
- Strong computer skills and typing proficiency
- Ability to navigate multiple systems and applications (email, CRM systems, phone systems, etc.)
Compensation
- Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.
Benefits
- Medical/Dental/Vision Insurance
- 401(k) Retirement Plan
- Community Service PTO
- Life Insurance
- Short-Term and Long-Term Disability
- to help people protect their life, health and wealth so they can prepare for the good days ahead.
- Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.
Company info
- Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career.
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This listing is sourced directly from Integritymarketing's careers page and normalized into a canonical job model.