Genesys

Genesys

Direct Response Representative

Durham, NC, USA · Internship

Sponsorship not specified$44k-$78kDetected 19 days ago
Cloud PlatformsAgentic AISalesforceCRMSalesLead GenerationRecruitingCustomer SupportLeadershipCommunicationTime ManagementMentoring

About the role

  • Partnering closely with sales and marketing, you will improve conversion rates and structure the early stages of the sales cycle.

Responsibilities

  • Convert inbound leads, including French-speaking prospects, into qualified opportunities to accelerate pipeline growth
  • Align customer needs with Genesys Cloud capabilities to drive measurable value
  • Deliver impactful demonstrations tailored to both French-speaking and English-speaking audiences
  • Partner with sales teams to ensure seamless opportunity handoff and maintain pipeline momentum
  • Expand engagement within target accounts by building relationships with international stakeholders
  • Track and optimize key performance metrics, including conversion rates and responsiveness
  • Maintain consistent follow-up to accelerate deal progression and deepen customer relationships
  • Professional fluency in both French and English, written and spoken, with the ability to lead complex business conversations in both languages
  • Ability to manage multiple priorities, meet deadlines, and maintain attention to detail
  • AI at enterprise scale - Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide.

Requirements

  • Bachelor's degree in Business, Marketing, Communications, or a related field, or equivalent experience including military service
  • Strong communication skills with the ability to engage international professional audiences
  • Proficiency with digital tools, CRM systems, and sales enablement platforms
  • You can expect a response within 24-48 hours.
  • If you have any questions, please include them in your email.

Nice to have

  • Familiarity with SaaS solutions, cloud platforms, or customer experience technologies
  • Experience with CRM systems such as Salesforce or similar tools
  • Demonstrated ability to meet or exceed performance goals in academic or professional settings
  • $44,200.00 - $77,800.00

Skills

  • To learn more, visit www.genesys.com.

Compensation

  • This role has a market-competitive salary with an anticipated base compensation range listed below.
  • $44,200.00 - $77,800.00

Benefits

  • Medical, Dental, and Vision Insurance.
  • Telehealth coverage
  • Flexible work schedules and work from home opportunities
  • Open Time Off in addition to 10 paid holidays
  • A flexible-first culture - Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
  • Growth in the AI era - Build future-ready skills through mentorship, learning programs, leadership development and education support.
  • Time to recharge and give back - Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.
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This listing is sourced directly from Genesys's careers page and normalized into a canonical job model.