DaVita
Engagement Specialist - Davita IKC - Nebraska
09505 - Nebraska Remote · Full-time
Sponsorship not specifiedDetected 6 hours ago
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About the role
- Posting Date 07/22/2026 6610 S 168th StSte 8, Omaha, Nebraska, 68135-5418, United States of America Join DaVita Integrated Kidney Care (IKC) as an Engagement Specialist At DaVita IKC, engagement is everything.
- As an Engagement Specialist, you'll be the first point of contact for patients-onboarding, scheduling, and keeping them connected through high-volume, relationship-focused outreach.
- Position Details: Location: This is currently a Remote position.
Responsibilities
- Facilitate CHE completion in nephrology offices, dialysis clinics, or via telehealth; coordinate with Nurse Practitioners and clinics to prepare for in-person appointments Perform outbound calls to patients, caregivers, and clinics for CHE scheduling, reminders, and rescheduling; schedule telehealth CHEs for patients unable to attend in person Welcome new patients to the program and collect any new concerns from existing patients; escalate to RN or Nurse Practitioner as appropriate Maintain accurate documentation and communicate patient updates to the care team Demonstrate exceptional interpersonal skills to build trust, influence patient participation, and overcome barriers to engagement Organize outreach efforts by urgency and importance to maximize patient impact Care Coordinator
- Facilitate CHE completion in nephrology offices, dialysis clinics, or via telehealth; coordinate with Nurse Practitioners and clinics to prepare for in-person appointments Perform outbound calls to patients, caregivers, and clinics for CHE scheduling, reminders, and rescheduling; schedule telehealth CHEs for patients unable to attend in person Welcome new patients to the program and collect any new concerns from existing patients; escalate to RN or Nurse Practitioner as appropriate Maintain accurate documentation and communicate patient updates to the care team Demonstrate exceptional interpersonal skills to build trust, influence patient participation, and overcome barriers to engagement Organize outreach efforts by urgency and importance to maximize patient impact
- We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks.
Requirements
- Monday-Friday, full-time schedule with the ability to accommodate patient availability- flexibility is key.
- Daily may start time between 7:00-8:00 AM Home environment must include a quiet, private office space with high-speed internet (Ether cable may be required) to support efficient use of all programs.
Nice to have
- High School Diploma or GED required
Compensation
- For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience.
Benefits
- Medical, dental, vision, 401(k) match, paid time off,
- DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits.
Company info
- More than just pay, our DaVita Rewards package connects teammates to what matters most.
- Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment.
- Below are some of our benefit offerings.
- We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are.
- We are proud to be an
- To learn more about what it means to be a part of our Village, visit Careers.DaVita.com.
Equal opportunity
- equal opportunity workplace and comply with state and federal affirmative action requirements.
- equal opportunity employer- Male/Female/Veterans/Disabled.
This listing is sourced directly from DaVita's careers page and normalized into a canonical job model.