Inatai
Grant Operations Systems Analyst
Asotin, Washington, United States · Full-time
Sponsorship not specified$20k-$25kDetected 9 days ago
Data AnalysisAccessibilityProject ManagementSalesforceCRMExcelOperations ManagementCustomer SupportLeadershipCommunicationMentoringPublic SpeakingWritingMicrosoft OfficeSharePoint
About the role
- They will be responsible for leading and conducting Salesforce training and ongoing learning for Inatai staff and grantees.
- Additionally, they will work to continually refine the foundation's Salesforce system and grantmaking process to further embody the foundation's values.
- Inatai is proud to be a statewide organization and we know there are talented leaders everywhere in our state.
Responsibilities
- PRIMARY RESPONSIBILITIES Salesforce Administration Support end-users with ongoing business processes by identifying, diagnosing, and resolving problems with Salesforce configuration, workflows, processes, and/or integrations.
- Maintain and improve the usability of Inatai's portal where grantseekers and grantees interact with the foundation.
- Manage and troubleshoot bugs and system malfunctions reported by users, including submitting helpdesk tickets to Salesforce or other parties, and track items through to resolution.
- Implement and maintain Salesforce platform integrations, including Conga, DocuSign, and Sage Intacct.
- Develop and maintain complete system documentation detailing configuration decisions.
- Continually optimize the system's usability and design to ensure grant and CRM information is accessible and transparent across Inatai.
- Data Analysis and Reporting Monitor and maintain data quality, and socialize data quality standards with users through drafted materials and direct training.
- Support grants data analysis, including producing reports and developing dashboards for the presentation of grant information, e.g., operational performance indicators such as processing times and volume analyses.
- This includes building and maintaining system objects, connectors, fields, dashboards, list views, workflows, reports, as well as conducting regular system testing and deployment of releases.
- The Systems Analyst will collaborate across multiple teams at Inatai, contributing to our culture of service to both our teammates and grantees.
Requirements
- At least three years of experience supporting Salesforce, with at least five years in a nonprofit and/or grantmaking organization.
- Experience working with users across multiple departments and configuring Salesforce to meet cross-departmental needs and varied business use cases.
- Specialized knowledge or technical skills needed Experience managing Grants Management System (GMS) and Constituent Relationship Management (CRM) databases within Salesforce.
- Experience configuring and managing a Salesforce Experience Cloudportal and external user accounts (e.g., grantees).
- Strong knowledge of project management approaches and adept at using software and tools to plan, prioritize, and track project phases and assignments.
- Periodic early morning, evening, and weekend hours will be required, and statewide and regional travel should be expected.
- Liaise with software vendors to implement enhancements and bug fixes, as required.
Nice to have
- Monday.com experience is a plus.
Compensation
- $20k-$25k
Benefits
- shift the balance of power to ensure racial justice and equity across Washington and beyond.
- You may also browse our Join Inatai page to understand our hiring process, work culture, and benefits.
Company info
- Inatai Foundation is a growing 501(c)(4) philanthropic organization committed to working with communities to shift the balance of power to ensure racial justice and equity across Washington and beyond.
- We are hiring a Grant Operations Systems Analyst to join our expanding team.
- Cultivating a staff team that embodies the diverse experiences of Washington communities is essential to these aspirations.
- We strongly and sincerely encourage applications from people of color; individuals who are immigrants, bilingual, and multicultural; d/Deaf people and people with disabilities; members of LGBTQIA+ and gender non-conforming communities; and people with other diverse backgrounds and lived experiences.
- Visit our About Us page to learn more about our work, approaches, and values.
- ABOUT US Inatai Foundation is a growing 501(c)(4) philanthropic organization committed to working with communities to
- We are prioritizing the following counties in Washington
This listing is sourced directly from Inatai's careers page and normalized into a canonical job model.