PayPal
Senior Manager, Business Operations & Program Management
New York City, New York, United States of America · Senior
Sponsorship not specified$130k-$192kDetected 3 days ago
JiraOperations ManagementProcess ImprovementLeadershipCommunicationCollaborationProblem SolvingLean Manufacturing
Stay score
odds of building a lasting career here
64Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role100
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Green-card filing pattern in this occupation
Context, not a finding about this posting: of this employer's 145 green-card filings in this occupation, 100% were for a worker who already held the job.
Green-card follow-through: 96%
Of 78 labor certifications old enough to have been used, 3 expired without the employer filing the next step. Median time from filing to decision: 482 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.
Files H-1B transfers
156 transfer filings in the last year, covering 156 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
Community outcomes
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About the role
- Reporting to the VP, Head of Operations, Quality & Analytics, the Sr.
- Manager, XOPP Business Operations & Program Management will help run the operating model, governance, and program management that enable XOPP to execute with clarity, speed, and accountability.
- The role will also reinforce accountability, track risks and dependencies, and apply data, AI, and automation to improve how the organization operates day to day.
Responsibilities
- Lead complex projects of diverse scope to optimize operational processes.
- Drive global process improvements within the organization.
- Provide oversight and support for planning and management of financial, budget, and headcount targets.
- Act as a liaison between business leadership, staff, and other key partners.
- Experience supporting large-scale transformation and change - helping implement operating models, governance frameworks, processes, reporting systems, and new ways of working that improve execution and accountability.
- Experience partnering with Product, Design, and Engineering teams to deliver digital products and technology-enabled business initiatives.
- Ability to build strong relationships with senior stakeholders, influence without direct authority, and help resolve competing priorities across a matrixed organization.
- At PayPal, we're committed to building an equitable and inclusive global economy.
- Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging.
Nice to have
- 8+ years of experience in business operations, program or portfolio management, or corporate strategy, including managing complex cross-functional initiatives.
- Strong written and verbal communication and storytelling skills, with the ability to synthesize complex information into clear narratives, recommendations, and decision-ready materials for senior audiences.
- Strong structured problem-solving and analytical skills, with the ability to diagnose challenges, use data to inform decisions, and coordinate cross-functional teams around solutions.
- Working knowledge of program and portfolio management practices (e.g., Agile, Lean Six Sigma) and proficiency with planning and reporting tools such as Jira, Smartsheet, MS Project, Clarity, or Tableau.
- Experience applying AI and automation to operational or reporting workflows (preferred).
- Bachelor's degree in business administration, operations management, or a related field
- MBA or Master's (preferred).
- The base pay for this role will depend on where you work and the relevant experience and expertise you bring.
Compensation
- New York City, New York: ($129,500.00 - $191,950.00 Annually)
- No other locations are assigned to this requisition currently.Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.
Benefits
- If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
Company info
- Click Here to learn more about our culture and community.
- Commitment to Diversity and Inclusion
- PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
- Belonging at PayPal:
- PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.
- In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.
- Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued.
- We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
- Any general requests for consideration of your skills, please Join our Talent Community.
- We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates.
- Please don't hesitate to apply.
- Notice to Applicants and Employees who reside within New York City.
Visa & Work Authorization
- PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orient
This listing is sourced directly from PayPal's careers page and normalized into a canonical job model.