Brilliant Earth

Retail Sales Assistant, Jewelry

San Jose, CA · Full-time

Sponsorship not specifiedDetected 7 days ago

ERPCustomer SupportCommunicationCollaborationProblem Solving

About the role

Retail Sales Assistant, Jewelry (Jewelry Stylist) - San Jose, CA Our Jewelry Stylists provide an exceptional experience for every Brilliant Earth customer.
The ideal candidate will be able to work a full-time schedule that includes weekend days.
This role is in-person at our new San Jose showroom location.

Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets.
Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry.
Use our ERP system to manage your tasks and communicate cross-functionally.
Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines.
Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!
A drive to exceed goals.

Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth.

In addition, we offer competitive compensation and a robust benefits package, including:
Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!
Continued Education.
Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings.
Mental Wellness Perks.
We offer access to mental health resources, such as self-care apps and seminars.

Retail Sales Assistant, Jewelry (Jewelry Stylist) - San Jose, CA
Our Jewelry Stylists provide an exceptional experience for every Brilliant Earth customer.
These team members assist our customers in finding their best jewelry match from our luxury product line.
By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives.
The targeted budget for this position is $22-24 per hour.
This compensation budget range may be adjusted at any time at the discretion of the company.
May Include:
Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options.
Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality.
Guide customers to purchase, creating memorable and personalized experiences for each customer.
Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries.
Call customers to confirm showroom appointments and answer any pre-appointment questions.

This listing is sourced directly from Brilliant Earth's careers page and normalized into a canonical job model.