CMSU
Mgr Area Service - Rocky Mountains (CO)
CO, US
Sponsorship not specifiedDetected 12 days ago
About the role
- This is a remote, field based position in the USA.
- The ideal candidate would reside in Rocky Mountains, CO.
- Communicate unresolved/escalating problems to Zone Service Manager and/or other appropriate personnel.
Responsibilities
- Effectively manage Area's expense goals and objectives.
- Know the competition; implement effective strategies and tactics in the marketplace to achieve revenue and margin objectives.
- Establish and maintain effective relationships with customers.
- Develop and maintain customer satisfaction through personal contact and prompt resolution of service problems.
- Aggressively sell Service contracts, negotiate in tough situations to win business and maintain Area and Zone objectives.
- Manage contract compliance and is up-to-date on the applicable Federal, State and Local laws, including Regulatory laws.
- Build and coach effective local customer teams; let people be responsible for their work; share ownership and visibility; define success in terms of the whole team.
- Coach Customer Engineers to effectively deliver customer solutions.
- Determine Area's technical training requirements and implement plans to achieve customer satisfaction and technical competence.
- Provide Sales support such as lead referral; provide input into RFP responses.
Requirements
- Must be able to support a broad territory and within reasonable commute or air transportation access.
Benefits
- Ensures that the requirements of compliance and safety programs are completed on a timely basis including CMSU policies, procedures, environmental, safety and health laws.
This listing is sourced directly from CMSU's careers page and normalized into a canonical job model.