Cano Health
Coordinator, Patient Enrollment
Palm Harbor, FL
Sponsorship not specifiedDetected 30 days ago
Business DevelopmentExcelCustomer SupportEHR/EMRCommunicationPublic SpeakingMicrosoft Office
About the role
- The Patient Enrollment Coordinator is responsible for improving Cano's enrollment growth objectives by discussing enrollment and eligibility options with members/non-members.
- The Patient Enrollment Coordinator is fluent with various payor sources (Medicare, HMO's, Medicaid, etc.) of primary care and physiotherapy services.
- The Patient Enrollment Coordinator guides the patient/prospective patient through the insurance/cash pay process, explain payment plan options, and assists patient with membership enrollment or credit applications.
Responsibilities
- Maintain adequate supplies, equipment, and materials (informational material, promotional items).
- Collaborates with Community Outreach associates on center and community activities events, as needed.
Requirements
- The employee is required to work at a personal computer as well as be on the phone for extended periods of time.
- Must be able to stand, sit, walk and occasionally climb.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
- Must be able to perform essential functions such as typing, standing, sitting, stooping, and occasionally climbing
- It is not designed to contain, or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.
- Ability to remain positive, courteous, and professional.
- Demonstrated ability to work in a fast-paced, team-oriented environment with little supervision.
- Physical demands include ability to lift up to 50 lbs.
Skills
- Demonstrated exceptional networking and negotiations skills.
- Demonstrated strong public speaking and presentations skills.
- Computer and peripherals, standard and customized software applications and tools, and usual office equipment.
Compensation
- Responsible for achieving monthly, quarterly, and annual enrollment goals and growth targets, as established by management.
Benefits
- Professionally represents Cano Health; provides centers tours.
- Identifies any prospects/member's needs, answers questions related to healthcare access and Cano service offerings, discusses cost of service (if needed) and facilitates enrollment into health plans or payment plans.
- Collaborates and maintains a healthy relationship with health plan agents and brokers.
- Verifies insurance and benefit coverage on all of patient's insurance plans for each service being provided.
- Maintains lines of communication and follow up with current members to assure there is no loss of benefit coverage.
- Delivers presentations, attends meetings, and distributes educational materials to members/potential members.
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This listing is sourced directly from Cano Health's careers page and normalized into a canonical job model.