whitefox

whitefox

Customer Support Engineer

Midwest, USA, United States · Full-time

Sponsorship not specifiedDetected 6 days ago
A/B TestingExcelSupply ChainCustomer SupportCommunicationCollaborationProblem SolvingAdaptabilityOrganizational SkillsMicrosoft Office

About the role

  • If working with an honest, fair, reputable, responsible and rapidly expanding global organisation is high on your agenda, joining our team could be for you.
  • The position will require a pragmatic person with high performance orientation and experience analyzing process data.
  • Join Whitefox in shaping a more efficient industrial future.

Responsibilities

  • Support existing industrial membrane installations, including process and procedure improvements
  • Communication and collaboration with the process design team, and detail engineering team
  • Manage inventory and sourcing of replacement cartridges while facilitating efficient repair services.

Requirements

  • Bachelor's degree in chemical engineering discipline from an accredited university.
  • Strong presentation and communication skills, with the ability to clearly convey complex technical concepts to both technical and non-technical audiences.
  • Communication: Strong presentation and communication skills, with the ability to clearly convey complex technical concepts to both technical and non-technical audiences.

Nice to have

  • 3 years industry experience.
  • Understand the basic principles of heat and material balance.
  • Innovation & experimentation - adventurousness
  • Communication & information sharing abilities
  • Collaboration & Teamwork
  • Strategic & pragmatic thinking
  • Strong MS Office familiarity, MS Excel in particular.
  • Basic understanding of industrial equipment, e.g. pumps, heat exchangers, distillation columns, etc.

Benefits

  • Dental insurance
  • Health insurance

Company info

  • Represent Whitefox Blueprint values, standards, and safety culture to customers and external stakeholders during site visits and support activities.
  • Collaborate with sales teams for existing customer engagement & strategy alignment with new customers
  • Find out more about being part of Whitefox Technologies, diverse, inclusive and innovative culture.
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This listing is sourced directly from whitefox's careers page and normalized into a canonical job model.