Via
Field Operations Manager
New Jersey
Sponsorship not specified$60k-$75kDetected 28 days ago
LogisticsCustomer SupportLeadershipCommunication
About the role
- As a Field Manager on Via's Operations team, you are the force that keeps our services running reliably for the communities that depend on them.
- This is a fully in-person position with the expectation that you will be onsite 4-5 days per week.
- There has never been a more exciting time to be on the cutting edge of public mobility.
Responsibilities
- Guide and support drivers - building strong relationships, addressing concerns, and ensuring they feel equipped to deliver great service.
- Use data and technology to understand service performance, diagnose problems, and implement solutions that enhance efficiency and rider experience.
- Act as the operational bridge between city partners, drivers, and Via central teams to help bring the community's goals to life.
- Relationship oriented, earning trust from drivers, riders, teammates, and city partners through clear communication and follow-through.
Compensation
- $60,000-$75,000 / per year.
- There has never been a more exciting time to be on the cutting edge of public mobility.
- Ready to join the ride?
- Final salary will be determined by the candidate's experience, knowledge, and skills.
Benefits
- Salary reflected does not include equity or variable pay, where applicable.
- Hands-on and proactive, preferring to be in the field, learning the service firsthand, and solving problems where they happen.
- Compensation and Benefits:
- We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
Equal opportunity
- Via is an equal opportunity employer.
This listing is sourced directly from Via's careers page and normalized into a canonical job model.