HiveWatch

HiveWatch

IT Manager

El Segundo, CA · Senior

Sponsorship not specified$130k-$160kDetected 7 days ago
GitAWSGCPAzureLinuxCybersecurityComplianceStakeholder ManagementProcurementPerformance ManagementOnboardingDNSFirewallVPNCommunication

About the role

  • This is a hands-on ownership role: you'll personally run day-to-day IT - Workspace administration, laptop/workstation provisioning, employee onboarding, network operations - while directing vendors and MSPs for specialized and scaled work.
  • You are HiveWatch's sole internal IT resource, personally responsible for internal helpdesk, with MSPs and vendors engaged for specialized work.

Responsibilities

  • Personally own the full support lifecycle as the sole IT resource - intake, triage, and hands-on resolution for all employee requests - escalating to vendors only where appropriate, while keeping stakeholders informed
  • Own endpoint management end-to-end via MDM - provision and deploy laptops & workstations
  • manage device policy across the fleet
  • Own and run the corporate network hands-on - firewalls, switching, wireless, VPN, and DNS - including configuration, monitoring, segmentation, and capacity planning
  • Own internet connectivity and uptime - manage ISP relationships, circuits, and failover so the office and business-critical services stay online
  • Own engineering tooling provisioning and licensing governance (GitHub, SaaS access)
  • Own corporate IT strategy and roadmap, balancing reactive support with proactive improvements as the company scales
  • Manage the IT vendor and MSP ecosystem - selection, onboarding, SLAs, performance reviews, renewals, and escalations - holding partners accountable to outcomes

Requirements

  • 8+ years in IT with demonstrated progression into ownership of corporate IT for a growing organization
  • Proven track record managing SaaS licensing and vendor contracts, SLAs, and renewals
  • Experience with one or more IAM tools and strong understanding of SSO, provisioning, and application/group management
  • Experience working with on-prem virtualization platforms (VMware ESXi, Proxmox, AHV, etc.)
  • Familiarity with major cloud provider environments (AWS, Azure, GCP)
  • Excellent communication and stakeholder management skills, with the ability to translate technical concepts for various audiences and negotiate with vendors

Nice to have

  • Startup and/or early-stage SaaS experience
  • Familiarity with FedRAMP, NIST 800-53, or similar government security frameworks
  • Experience supporting a GSOC or SOC environment
  • Additional Info:

Skills

  • Oversee cloud IAM (AWS, GCP) for non-production access - provisioning standards, group management, and access reviews
  • Work from our headquarters in El Segundo, CA

Compensation

  • Base salary range for this position is $130,000 - $160,000 USD per year

Benefits

  • Own endpoint management end-to-end via MDM - provision and deploy laptops & workstations; manage device policy across the fleet; run hardware lifecycle from procurement to retirement
  • Eligible to participate in HiveWatch Equity Incentive Plan

Company info

  • HiveWatch is a tech-forward, inclusive organization fostering the evolution of the physical security industry. We are a diverse team of forward thinkers who empower each other to find creative and collaborative solutions in an industry ripe for modernization. We are passionate about the problems we're solving for our customers and equally passionate about the company we're building.
  • HiveWatch is here to help security teams pivot from chasing threats to preventing them. We protect organizations, people, and property through the intelligent orchestration of physical security programs. With better communication, more insights, and less "noise", we are modernizing what it means for businesses and their employees to truly feel safe.
  • HiveWatch is a tech-forward, inclusive organization fostering the evolution of the physical security industry.
  • We are a diverse team of forward thinkers who empower each other to find creative and collaborative solutions in an industry ripe for modernization.
  • We are passionate about the problems we're solving for our customers and equally passionate about the company we're building.
  • HiveWatch is here to help security teams pivot from chasing threats to preventing them.
  • We protect organizations, people, and property through the intelligent orchestration of physical security programs.
  • With better communication, more insights, and less "noise", we are modernizing what it means for businesses and their employees to truly feel safe.
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This listing is sourced directly from HiveWatch's careers page and normalized into a canonical job model.