ServiceLink
Vendor Manager - Servicing Valuations
UNAVAILABLE, UNAVAILABLE, US · Full-time
Sponsorship not specified$60k-$70kDetected 730 days ago
ExcelVendor ManagementOnboardingCustomer SupportCommunicationCollaborationProblem SolvingMentoringWritingOrganizational Skills
About the role
- Overview Are you ready to take your career to the next level?
- There may never be a better time to join ServiceLink, where the demand for exceptional performance is rewarded with rich opportunities for rapid career progression.
- The successful candidate will be very self-motivated, decision/action-oriented, and approach their work in a very organized and disciplined manner.
Responsibilities
- Manage Vendor relationships to create and maintain positive, productive, and professional interactions
- Develop, implement and maintain comprehensive vendor training programs to ensure compliance, service quality and alignment with organizational standards
- Manage vendor marketing campaigns and engagement
- Develop recruitment strategies aimed at reducing cost while improving quality
- Create and manage vendor engagement projects, including a partnership with marketing to send proactive panel notifications
- The ability to maintain a positive and professional business relationship with vendors and internal staff
- Capability to plan, track and deliver work products on schedule while maintaining a high level of quality of productivity Responsibilities
- Support vendor operations by strengthening vendor relationships and deliver coaching to support performance and compliance
- Analyze panel performance to identify gaps and growth opportunities, developing targeted plans for expansion
- Track and obtain expired vendor documentation to maintain eligibility and prevent service disruption
Requirements
- Influence prospective vendors to submit applications, including outreach at recruitment events and industry conferences, with periodic travel required
- High School diploma or equivalent, College degree preferred
Compensation
- $60k-$70k
Benefits
- Monitor market capacity to ensure there is adequate coverage to meet client Service Level Agreements (SLA)
- Strategically recruit and expand the vendor network to ensure adequate coverage for client order fulfillment and optimize cost efficiency
- Monitor market capacity and direct strategies to ensure coverage to support current and future volume
- Create and maintain SOP's and workflow related to Panel Health and Engagement
Visa & Work Authorization
- Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.
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