UPMC
Medical Assistant
Midtown - Charlotte, NC · Full-time
Sponsorship not specified$19k-$24kDetected 13 days ago
ExcelPatient CareCommunicationOrganizational SkillsMicrosoft Office
About the role
- This role assists with patient intake, clinical procedures, front desk operations, and overall patient flow to ensure a safe, efficient, and positive experience for every patient.
- Process co‑pays and schedule appointments
- Coordinate referrals to specialists as directed
Responsibilities
- Answer phones, manage correspondence, and maintain a welcoming reception area
- Perform point‑of‑care testing (e.g., flu, strep, urinalysis, EKG, pregnancy testing) and communicate results to providers
Requirements
- 1+ year of experience in a Hospital, Emergency Department, or Urgent Care setting
- CPOE (Computerized Provider Order Entry) certification. must be obtained within two (2) weeks of start date
- Working knowledge of Microsoft Word and Excel
- Register patients and collect required paperwork, insurance information, and eligibility verification
Nice to have
- Front desk or patient registration experience - Preferred
Compensation
- $19.00 - $24.25 per hour
- Monthly incentive pay based on performance metrics
Benefits
- We offer a competitive and comprehensive benefits package, including:
- Medical, Dental, and Vision insurance
- Employee Assistance Program (EAP) and wellness resources, with a strong emphasis on mental health
- Generous Paid Time Off (PTO)
- Medical Assistant
- Novant Health-GoHealth Urgent Care
Company info
- Novant Health, one of the nation's leading healthcare providers, and GoHealth Urgent Care, a consumer‑centric, on‑demand care company, have partnered to operate urgent care centers across North Carolina.
- At Novant Health-GoHealth
- At Novant Health-GoHealth Urgent Care, we put patients first by providing:
- An effortless and compassionate patient experience
- A welcoming, team‑oriented culture of care
- Seamless integration with leading health systems and the communities we serve
- We invite you to be part of our growing team.
This listing is sourced directly from UPMC's careers page and normalized into a canonical job model.