Greenheckgroup
Service Specialist I
Schofield, WI
Sponsorship not specified$56k-$70kDetected 19 days ago
Project ManagementCRMExcelProcess ImprovementLeadershipCommunicationCollaborationProblem Solving
About the role
- At Accurex, a division of the Greenheck Group, we foster a culture of empowerment, collaboration, and integrity.
- Our products range from kitchen hoods, exhaust fans, dedicated make-up air, packaged rooftop units, controls, variable volume systems, fire suppression, utility distribution, and more.
- Accurex is the full service solution for all kitchen ventilation needs.
Responsibilities
- Owns the service lifecycle from vendor PO generation through job closeout.
- Collaborates with vendors/contractors for timely service delivery.
- Manages, negotiates and documents routine change orders within defined authority limits, ensuring scope, schedule and cost alignment; escalates non-routine or high-risk changes to Service Specialist II or above.
- Maintains detailed project documentation.
- Identifies opportunities for process improvement and works in conjunction with Service Specialist II and above to implement process improvements.
- Document service calls to record data on product questions and field issues.
Requirements
- Work is performed in an office environment and requires the ability to operate standard office equipment, such as a computer and phone.
- The person is required to have close visual acuity to perform an activity such as:
- Occasional mobility required to attend in-person meetings and complete various office tasks.
- 2-4 years of relevant work experience required.
Skills
- Microsoft Dynamics CRM Excel, Project Management Software such as Procore
- Hybrid
- Minimal travel
Compensation
- Greenheck Group takes pride in providing competitive pay along with a comprehensive benefits package as part of our total rewards program.
- The starting base pay range for this position is $56,474-$69,762 and may vary based on factors such as job-related knowledge, skills, experience, and performance.
Benefits
- Greenheck Group takes pride in providing competitive pay along with a comprehensive benefits package as part of our total rewards program.
- With best-in-class benefits, you can be the best you, and together, we can be the best in the industry.
- Health & Family Support
- Learning & Development
- Wellbeing & Mental Health
- Visit our Perks & Benefits page for more information on these offerings:
Company info
- We are an equal opportunity employer.
- Coordinates with internal/external stakeholders across Sales, vendors, contractors, and customers to align requirements and deliverables.
Equal opportunity
- To request an accommodation for the application or interview process, please email HR@greenheck.com with your name, job title, posting number, and requested accommodation.
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