Reverehealth
Clinical Applications Specialist I-FT-IT-Provo
Provo, Utah
Sponsorship not specifiedDetected 17 days ago
Customer SupportPatient CareCommunicationProblem Solving
About the role
- Act as a liaison between clinical staff and the Clinical Applications team to ensure that the healthcare technology systems are integrated and utilized effectively.
- Provide solutions to trouble tickets, fulfill service requests, and take an active role in assigned department and organizational projects.
- Engage in optimization of clinical applications and assessment of clinical workflows to improve the quality of patient care, clinical outcomes, and workflow efficiency.
Responsibilities
- Application Support
- Implement, administer, and support assigned systems under the guidance of senior members of the team.
- Work with collaborative teams to improve, optimize and enhance assigned applications to drive clinical and business outcomes.
- Perform technical support tasks, technical installations, maintenance, technical analysis, testing and documentation, as well as troubleshoot systems and associated interfaces.
- Coordinate application support with other information technology teams.
- Provide Tier II support for multiple high-volume software systems during business hours, after hours, and weekends, when necessary.
- Clinical Offices Support
- Provide in-person support for providers and end users as needed during and after clinical system implementations and upgrades.
Requirements
- 1-5 years of work experience in Application/Software support in a clinical setting. Degree from an accredited college
- preferably with an emphasis in healthcare, adult education or information management is a plus. Experience in a healthcare environment is required.
- Hours: Monday-Friday 8-5 Hybrid position, must come in office 2x week
- Qualifications: 1-5 years of work experience in Application/Software support in a clinical setting.
- Degree from an accredited college; preferably with an emphasis in healthcare, adult education or information management is a plus.
Nice to have
- Degree from an accredited college
Skills
- Enthusiasm for learning innovative technologies and techniques.
- Positive attitude in a fast-paced, dynamic environment.
- Strong problem-solving and analytical skills.
- Strong written and oral communication skills.
- Excellent presentation and interpersonal skills.
- Ability to apply analytical techniques when gathering or using information from others.
Benefits
- At Revere Health, we believe there is a better path to healing and healthcare maintenance, and we're working on this mission-one patient at a time.
- Assist with educational initiatives in areas of clinical application utilization and other areas where technology and clinical care intersect.
- Assist with educational initiatives in clinical application utilization, data reporting, and other areas of clinical technology.
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This listing is sourced directly from Reverehealth's careers page and normalized into a canonical job model.