Tricoci University

Tricoci University

Guest Service Representative

Indianapolis, Indiana, United States

Sponsorship not specifiedDetected 3 days ago
CRMCustomer SupportCommunicationOrganizational SkillsMicrosoft Office

About the role

  • As a Guest Service Representative, you will be the friendly face of Tricoci University, responsible for delivering exceptional customer service to students and guests.
  • Your role is critical in ensuring a welcoming and positive atmosphere for all visitors to our campus.

Responsibilities

  • Manage incoming phone calls and emails, providing information about our programs and services.
  • Maintain accurate records of guest interactions and appointments.
  • Support administrative tasks as needed to enhance guest experience and operational efficiency.

Requirements

  • Prior experience in customer service or guest relations is highly desirable.
  • Strong communication skills and the ability to connect with a diverse audience.
  • Proficiency in Microsoft Office Suite
  • familiarity with CRM systems is beneficial.

Nice to have

  • High school diploma or equivalent
  • additional training in hospitality or customer service is a plus.

Benefits

  • Become part of a respected institution committed to student success and quality education.
  • Thrive in a supportive work environment that values teamwork and collaboration.
  • Flexible hours that support work-life balance.

This listing is sourced directly from Tricoci University's careers page and normalized into a canonical job model.