Tricoci University
Guest Service Representative
Indianapolis, Indiana, United States
Sponsorship not specifiedDetected 3 days ago
CRMCustomer SupportCommunicationOrganizational SkillsMicrosoft Office
About the role
- As a Guest Service Representative, you will be the friendly face of Tricoci University, responsible for delivering exceptional customer service to students and guests.
- Your role is critical in ensuring a welcoming and positive atmosphere for all visitors to our campus.
Responsibilities
- Manage incoming phone calls and emails, providing information about our programs and services.
- Maintain accurate records of guest interactions and appointments.
- Support administrative tasks as needed to enhance guest experience and operational efficiency.
Requirements
- Prior experience in customer service or guest relations is highly desirable.
- Strong communication skills and the ability to connect with a diverse audience.
- Proficiency in Microsoft Office Suite
- familiarity with CRM systems is beneficial.
Nice to have
- High school diploma or equivalent
- additional training in hospitality or customer service is a plus.
Benefits
- Become part of a respected institution committed to student success and quality education.
- Thrive in a supportive work environment that values teamwork and collaboration.
- Flexible hours that support work-life balance.
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This listing is sourced directly from Tricoci University's careers page and normalized into a canonical job model.