Dragos
Senior Product Manager, Integrations & Technology Partner Program
United States · Senior
Sponsorship not specifiedDetected 13 days ago
CybersecurityProduct ManagementProduct StrategyOnboardingCustomer SupportLeadershipCommunication
About the role
- Integrations are central to the value customers get from the Dragos Platform - the more OT and security technologies we interoperate with, the more complete a picture our customers have of their assets, vulnerabilities, and threats.
- This includes the integrations themselves, the integrations UI, and the underlying architectural standards and interfaces with other Dragos Platform functionality.
Responsibilities
- Drive the development and management of Dragos-developed integrations by translating priorities into clear requirements for in-house and outsourced development teams and partnering with Engineering on sequencing and delivery.
- Track and govern the full portfolio of partner-developed integrations, maintaining accurate internal and external documentation.
- Establish and maintain a governance process that keeps partner-developed integrations documented, current, and accurately represented as partners evolve their technology and capabilities.
- Maintain strong and healthy relationships with Dragos' Technology Partners.
- Ensure Dragos' remains in good standing within partners' programs.
- Facilitate partners' access to Dragos Platform development instances, coordinating documentation and Customer/Partner Portal access across Dragos business and technical support operations functions.
- Serve as the point of contact for partners during development - answering development instance, API, and integration questions and escalating to Engineering when needed.
- Meet with partners at the start and close of each integration engagement, and as needed, to ensure alignment on integration joint value prop.
- Drive cleanup and ongoing maintenance of integration documentation across both Dragos- and partner-supported integrations, internally and on docs.dragos.com.
- Collect partner logos and company descriptions and submit them to Marketing for publishing on the Dragos website Integrations page, managing the request workflow end-to-end.
Requirements
- 5+ years of product management experience, ideally including technical, platform/API, integrations, cybersecurity, or developer-facing products.
- Demonstrated ability to build and manage a roadmap and to prioritize effectively.
- Strong cross-functional leadership and ability to drive outcomes across Engineering, GTM, CX, Legal, and Marketing without direct authority.
- Experience managing external relationships: partners, vendors, or a developer/partner ecosystem including the program and legal mechanics that go with them.
- Working fluency with APIs, integration concepts, IT, OT, and enterprise security technologies. Ability to converse credibly with partner developers and triage their questions before escalation.
- Excellent written communication and ability to develop clear, current documentation and repeatable processes.
- Self-directed and organized, with the operational discipline to govern a growing portfolio and keep many partner threads moving in parallel.
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Benefits
- Own and evolve the product vision and strategy for Dragos Platform integrations within a framework aligned to customer demand, market trends, and Dragos' business needs.
- Guide prospective Dragos' partners through Dragos' Technology Partner Program onboarding process and facilitate access to enablement resources and program benefits.
This listing is sourced directly from Dragos's careers page and normalized into a canonical job model.