Chanel
Fashion Advisor, Watches and Fine Jewelry, Boca Raton
Boca Raton, FL · Full-time
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About the role
- Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations
- The history and heritage of The House of CHANEL
- Utilizing your expertise in luxury to inspire others
Responsibilities
- The WFJ Specialist plays a key role in delivering exceptional client experiences that drive conversion, retention, and overall business growth.
- Leveraging their deep expertise in the WFJ category, the WFJ Specialist is also accountable for recruiting and developing their own client base, ensuring meaningful individual contributions to the success of the WFJ business.
- Build genuine relationships with clients through thoughtful and consistent outreach
- Take in repairs and maintain consistent follow-up with clients regarding aftersales.
- Maintain visual standards in partnership with watches and fine jewelry category manager and regional visual merchandising team
- Participate in cycle counts to maintain accurate WFJ inventory management
- Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.
- Since 2011, Fondation CHANEL's mission is for women and girls to be free to shape their own destiny.
Requirements
- Minimum 3 years of related experience in a luxury retailer or relevant client- facing role with ability to work with diverse client base
- Proven success in achieving sales goals
- Ability to lift 15 lbs.
- Ability to thrive in a team environment and work collaboratively
Nice to have
- Foreign language skills are preferred but not required
Skills
- Exposure to multiple boutique business functions and categories
- Growth in additional business and functional areas of the retail business
- Excellent communication skills
Compensation
- The anticipated hourly rate range for this position is $36.00 through $38.50. Base salary is one component of the total compensation for this position. Other components [may/will] include additional compensation, benefits, and perks
Benefits
- Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
- Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)
- Generous paid time off policies to include vacation, holiday, sick and volunteer days
- Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
- Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
- Employees are encouraged to take time off annually to volunteer through CHANEL Community.
Company info
- Fashion Advisor, Watches and Fine Jewelry, Boca Raton
- At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress.
- We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams.
- We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.
- Previous experience in Watches and Fine Jewelry
- Have an entrepreneurial mindset with an understanding of, and passion for client experience and development
- Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
- Curiosity and desire to learn and grow professionally within the world of CHANEL
- Lead the development of new customers, converting walk-in traffic to clients by creating energy, excitement and desire around the watches and fine jewelry category
- Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work.
- At CHANEL, we are intentional in promoting Diversity & Inclusion.
Equal opportunity
- At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
- We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.
- Chanel Community:
- CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.
Visa & Work Authorization
- US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln
This listing is sourced directly from Chanel's careers page and normalized into a canonical job model.