Greatriverhealth
Switchboard Operator
West Burlington, Iowa
Sponsorship not specifiedDetected 1 day ago
IntercomCommunication
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odds of building a lasting career here
16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- Assists in monitoring security monitors and alarms.
- Operates communication systems, such as telephone, switchboard, intercom, two-way radio, or public address.
- Answers incoming calls, greets callers, provides information, transfers calls, and/or takes messages as necessary.
Responsibilities
- Perform clerical duties such as typing, proofreading, and sorting mail
Requirements
- Knowledge of principles and processes for providing customer and personal services.
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Knowledge and operation of telecommunications systems.
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- The ability to communicate information and ideas in speaking so others will understand.
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
- The ability to speak clearly so others can understand you.
- The ability to identify and understand the speech of another person.
- The ability to read and understand information and ideas presented in writing.
- H.S. Diploma or General Education Degree (GED) (preferred)
- Previous health care experience (preferred)
- Typing skills of 45+ WPM
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Talking to others to convey information effectively.
- Understanding written sentences and paragraphs in work related documents.
- Actively looking for ways to help people.
- Managing one's own time and the time of others.
Nice to have
- Experience working with computers (preferred)
- Previous experience answering multiple line phone system (preferred)
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This listing is sourced directly from Greatriverhealth's careers page and normalized into a canonical job model.