Implify Inc
Business Analyst
Midland, MI, United States · Full-time
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About the role
- Analyzing and fixing the problems / issues in the production environment
- Investigating the faults and providing root cause analysis
- Handling on call requests on a rotating basis and handling user complaints
Responsibilities
- Implement best practices, standards and procedures including quality and delivery methodologies
- Coordinate with off shore support team members, business analysts and customers
- Review codes and test plan, test logs documents
Requirements
- Experience of Business Analyst.
- Experience of working in Scrum, facilitating daily scrum.
- Knowledge of CRM will help.
- Has hands on experience in several large, global implementations using
Skills
- A sound foundation in.NET framework
- ASP.NET, ADO.NET, Forms, WCF, Entity Framework, LINQ, Workflow Foundation, WPF, Active Server Pages.
- Excellent Onshore Customer communication skills
- Strong analytical and problem solving skills, quick learner, good interpersonal and communication skills and enjoys working in teams
- Should have knowledge on Configuration Tools
- Should be ready to be cross trained on different technologies
Compensation
- $85k-$100k
Equal opportunity
- All your information will be kept confidential according to EEO guidelines.
This listing is sourced directly from Implify Inc's careers page and normalized into a canonical job model.