Ivy Tech Community College
Assistant Registrar
Bloomington, IN · Full-time
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About the role
- Collaborating with the Registrar and various departments, you'll streamline registration, academic records, and graduation processes.
- Your responsibilities will include resolving escalated issues and monitoring policy adherence.
- We seek a detail-oriented, proactive team player dedicated to supporting student success.
Responsibilities
- Conduct graduation audits, process course substitutions, and manage academic standing processes.
- Maintains and updates student records including adds, drops and withdrawals
- Oversee the scanning and indexing of vital documents and ensure accurate transcript printing and distribution.
- Support and Customer Service:
- Provides excellent customer service and a full range of support services to current and former students, as well as the general public, faculty, and staff, by responding to inquiries and requests for information and assistance related to student records in a timely and empathetic manner.
- Maintain high customer service standards, fostering positive interactions with students, faculty, and staff.
- Institutional Policy Support:
- Maintains and updates student records including adds, drops and withdrawals; processes grade changes
- Monitor enrollment data and collaborate with other departments to maintain consistency and policy adherence.
- Help coordinate graduation ceremonies, manage student lists, and verify completion statuses.
Requirements
- Bachelor's degree.
- Experience with student information systems and proficiency in data management.
- Demonstrated ability to provide excellent customer service and solve complex issues empathetically and professionally.
- Degree Completion:
- Assist with reviewing graduation applications and conducting degree audits to ensure students meet graduation requirements.
- Communicate with students, faculty, and staff regarding degree completion status and outstanding requirements.
Nice to have
- Experience in a Registrar's Office or similar setting.
- Familiarity with enrollment management processes and graduation audits.
- Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff.
- Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
- Fee remission for employees, spouses, and dependent children
- Paid professional development opportunities
- Work‑Life Balance
- Eligibility for Public Service Loan Forgiveness
Compensation
- $42,000 - $46,000
Benefits
- Maintain accurate student records, including registrations, program changes, and Credit for Prior Learning (CPL) credit.
- All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA)
Company info
- Ivy Tech Community College - Bloomington is looking for an individual to join the Registrar's Office team as the Assistant Registrar.
This listing is sourced directly from Ivy Tech Community College's careers page and normalized into a canonical job model.