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Patient Services Representative (PSR) - Outpatient Rehab Unit - Mary Immaculate Hospital
Newport News, VA
Sponsorship not specified$60k-$301kDetected 1 day ago
Customer SupportPatient CareCommunicationCollaboration
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odds of building a lasting career here
37Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70
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About the role
- The Patient Services Representative is the first line of quality service to our patients and the community.
- This position will be responsible for processing patient registration, verifying demographics, obtaining insurance cards, and patient identification.
- include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently.
Responsibilities
- Performs charge entry for external services (i.e. nursing homes) as necessary.
- Pulls patient charts as needed per office policy, files and maintains information as appropriate in chart per policy, and routes charts to clinical staff as indicated in office per policy
Requirements
- High School Diploma or GED (required)
- Possesses the ability to troubleshoot and resolve problems promptly, ensuring patient flow is maintained and informs supervisor of any department and patient issues immediately
- Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Skills
- Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner
Compensation
- $60k-$301k
Benefits
- Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
- Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
- Tuition assistance, professional development and continuing education support
- Benefits may vary based on the market and employment status.
Company info
- As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care.
- Success in this goal requires a culture of compassion, collaboration, excellence and respect.
- Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
- Patient Services Representative (PSR) - Outpatient Rehab Unit - Mary Immaculate Hospital
- Processes admission paperwork, including basic insurance verification. Secures, completes and verifies all pertinent patient demographic and insurance information as part of the registration process., Corrects registration errors as needed.
Equal opportunity
- Bon Secours is an equal opportunity employer.
- If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia
- and Emporia, Virginia, which are Affirmative Action and
- Equal Opportunity Employer, please email recruitment@mercy.com.
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