MSC
Import Customer Service Representative
Tempe, US
No sponsorshipDetected 84 days ago
Customer Support
About the role
- Handles general import inquiries directed to the US - CS Import queue in Dynamics and phone calls.
- Dynamics cases should be properly categorized and include the necessary information to ensure data integrity for management analysis.
- Resolving cases and answering calls promptly and accurately using Dynamics and 8x8 systems.
Responsibilities
- Collaborate closely with the Import Customer Service Management to align goals and initiatives.
- Communicate effectively with team members, providing clear guidance and support.
- Perform other duties as assigned by management to support the overall objectives of the ICS team.
Requirements
- All inquiries must be addressed promptly and accurately.
Company info
- Maintaining a high standard of professionalism in all interactions with internal and external customers.
This listing is sourced directly from MSC's careers page and normalized into a canonical job model.