Mainsail Lodging & Development
Front Desk Supervisor
Tampa, FL · Part-time
Sponsorship not specifiedDetected 6 days ago
Customer SupportLeadershipCommunicationProblem SolvingMentoring
About the role
- We're looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let's see if we're a fit. We hope so.
- Welcome to the Epicurean Hotel, a paradise for food lovers. Our passionate culinary team, led by our talented executive chef, works tirelessly to create dishes that are not only delicious but also visually stunning. We take great pride in using only the freshest, locally sourced ingredients to ensure the highest quality of our dishes.
Responsibilities
- Maintain a high level of customer service by anticipating guest needs and exceeding expectations.
- Lead by example and foster a positive work environment that encourages teamwork and professional growth.
- Support the Front Office Manager in achieving departmental goals, including revenue management and guest satisfaction metrics.
- Manage differing personalities within the property, the resort, and the community
Requirements
- Maintain the highest degree of confidentiality
Nice to have
- High school diploma or equivalent required
- college degree in Hospitality Management or related field preferred.
- 1-2 years in a front desk or guest service role, preferably in a hotel setting.
- Previous supervisory experience is a plus.
- Proficiency in hotel property management systems (PMS), such as Opera or similar software.
- Ability to handle high-pressure situations and resolve guest concerns professionally.
- Excellent organizational and multitasking abilities.
- Capability to move quickly and efficiently in a fast-paced environment.
Skills
- Strong leadership and communication skills.
Benefits
- All above-listed benefits, except for Medical Insurance and Holiday Pay
- Full-time Associate Benefits
- Part-time Associate Benefits
- On-Call Associate Benefits
- Employee Discounts | Employee Referral Bonus | Free meal for all full-service hotel employees
- shift coverage, and performance evaluations of front desk staff.
- Corrected vision to normal range
Visa & Work Authorization
- oyer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related condit
Apply directly at Mainsail Lodging & Development →Create a free account for alerts like thisView Mainsail Lodging & Development immigration profile
This listing is sourced directly from Mainsail Lodging & Development's careers page and normalized into a canonical job model.