EliseAI
Chief of Staff to the CXO
New York City · Exec
Sponsorship not specified$175k-$250kDetected 163 days ago
RESTAgentic AIDesign SystemsAccessibilityCustomer SuccessCommunicationCollaborationProblem Solving
About the role
- We're looking for a Chief of Staff to the Chief Experience Officer (CXO) to act as a force multiplier across customer operations.
- This is a highly entrepreneurial role for someone who wants founder-level ownership.
- You'll be deeply embedded with teams across Customer Success, Product Solutions, Product, Engineering, Sales, and Strategy, and you'll influence product development by staying on the front lines with customers.
Responsibilities
- Partner closely with the CXO to set priorities, define operating rhythms, and drive execution across customer operations
- Move at rocket speed, build something massive.
- We're scaling fast, solving real client problems with precision and ambition. Here, you own your impact
- We hire the best, expect the best, and give you the masterclass of your career. It's hard, it's intense, and it's the most rewarding work you'll ever do. If you're hungry, driven, and ready to build something massive, climb aboard.
- With EliseAI, organizations reduce manual work, improve accessibility, and deliver a seamless experience across essential services.
Requirements
- Comfort operating in technical environments, including close collaboration with product and engineering teams
- It's not often that you can get in on the ground floor of a funded (unicorn https://www.eliseai.com/blog/eliseai-raises-250m-series-e!) startup that's scaling so fast.
Skills
- Translate high-level strategy into concrete initiatives that improve customer outcomes, operational efficiency, and business scale
- Proactively surface risks, opportunities, and areas where the organization can move faster or smarter
- Play a key role in a weekly demo culture, where teams showcase new ideas, tools, and workflows to continuously improve how we operate
- Help ensure customer feedback meaningfully informs product, engineering, and go-to-market decisions
- Identify opportunities to automate manual processes across customer operations as we grow
- Attract top-tier talent to join our driven team
Compensation
- The salary range for this role is $175,000 - $250,000.
Benefits
- In addition to the growth and impact you'll have at EliseAI, we offer competitive salaries along with the following benefits:
- Equity in the company
- Medical, Dental and Vision premiums covered at 100%
- Fully paid parental leave
- Commuter benefits
- Fitness & home services stipend to cover part of your expenses so you can focus on what matters
- Unlimited vacation and paid holidays
- EliseAI offers a competitive total rewards package which includes base salary, equity, and a comprehensive benefits & perks package.
- Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process.
- We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork.
Company info
- If you want to shape how a company grows and how customers experience it, this role gives you the scope, autonomy, and impact to do exactly that.
- Stay close to customers through direct engagement, demos, and feedback loops, using real-world insights to influence product direction
Equal opportunity
- If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at recruiting@eliseai.com
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This listing is sourced directly from EliseAI's careers page and normalized into a canonical job model.