BRINC Drones
Forward Deployed Engineer
Seattle, WA · Mid
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About the role
- You will be the direct line between the customer and engineering at headquarters, turning what you see in real operations into shipped features and resolved issues.
- This role is upwards of 90% travel and suits someone genuinely excited to be on the road and embedded with our customers.
- Expect multi-week deployments at key customer sites, with regular travel to BRINC's Seattle headquarters in between.
Responsibilities
- Support live operational flights, including preparation testing, pre-operational briefings with contingencies, and debriefs with customer personnel and BRINC teams.
- Document issues, create knowledge base articles, and contribute to training materials and runbooks so field learnings scale to the team and to the customer.
- Participate in an after-hours support rotation to ensure continuous service for agencies operating 24/7/365.
- Responsibly manage assigned BRINC equipment and maintain its functionality and appearance in front of our public safety partners.
- As a vertically integrated U.S. drone technology company, BRINC designs and manufactures unmanned aircraft systems, autonomous drone stations, command-and-control software, and advanced autonomy for public safety.
Requirements
- Proven experience troubleshooting complex technical systems across hardware, firmware, and software.
- Ability to travel upwards of 90%, including multi-week deployments at customer sites, regular travel to BRINC's Seattle headquarters, and deployments on short notice.
- Proficiency in Python and the ability to read, modify, and debug C/C++.
- Working knowledge of Linux environments, command-line tools, scripting, and basic networking for diagnostics.
- Strong understanding of embedded systems, robotics, or electro-mechanical devices.
- Ability to work independently in a dynamic environment, take initiative, and communicate effectively.
- Prior experience in a forward deployed, field application, or customer-embedded engineering role.
- 4+ years of industry experience in software engineering, field engineering, systems engineering, or technical support of complex hardware systems.
- Ability to obtain and maintain an FAA Part 107 license and currency certifications.
- Excellent written and verbal communication skills for engaging both engineering teams and non-technical stakeholders.
- Ability to remain calm and decisive while supporting public safety customers in mission-critical situations.
- Willingness to participate in rotating after-hours on-call support schedules, including nights, weekends, and holidays.
Skills
- Bachelor of Science in Computer Science, Electrical Engineering, Aerospace Engineering, or a closely related engineering discipline.
- 5+ years supporting UAS, robotics platforms, or other safety-critical hardware in operational environments.
- Experience with flight control, navigation, and autonomy applications.
- Experience with standard embedded interfaces (I2C, SPI, UART, CAN, etc.) and interpreting logs and telemetry from embedded systems.
- Familiarity with real-time video and telemetry systems, and operations center software.
- Experience with cellular and wireless network operations, including RF troubleshooting in the field.
- Prior experience working directly with public safety agencies, first responders, or government entities.
- Public safety and sUAS program experience, including working knowledge of FAA Part 107, public safety COA, and COW regulations.
- Track record of contributing to technical documentation, training content, or customer-facing knowledge bases.
- Strong skills in debugging, root cause analysis, and performance optimization.
- Try the hard stuff
- Be innovative
Benefits
- Comprehensive medical, dental and vision plans for our employees and their families
- Maternity and paternity leave
- Flexible Time Off (Exempt) / Paid time off (Non-Exempt)
- Flexible work environment
Company info
- If you have a disability or special need, please let our recruiting team know - we strive to provide appropriate accommodation and assistance.
- This role is upwards of 90% travel and suits someone genuinely excited to be on the road and embedded with our customers. Expect multi-week deployments at key customer sites, with regular travel to BRINC's Seattle headquarters in between.
- Build trust-based relationships with customers and public safety agencies, and remain a calm, credible presence during mission-critical incidents.
- At BRINC, we are building the technology that will define the future of emergency response.
Visa & Work Authorization
- ardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status
This listing is sourced directly from BRINC Drones's careers page and normalized into a canonical job model.