Phonely

Phonely

Sales Engineer

San Francisco, California

Sponsorship not specifiedDetected 100 days ago
JavaScriptPythonCloud PlatformsLLMsAgentic AISalesProcurementCustomer SuccessVoIPLeadershipCommunication

About the role

  • This role sits at the intersection of sales and engineering.
  • If you like solving puzzles, talking to customers, and making complex technology feel simple, this is your role.
  • There's a natural overlap with our CS and Forward Deployed Engineering teams, so if you're someone who could land in any of those seats, even better.

Responsibilities

  • Partner with AEs on technical discovery: understand the prospect's call flows, integrations, data requirements, and compliance needs
  • Build and deliver tailored product demos that map to each customer's specific use case
  • Scope and manage proof-of-concepts from setup through evaluation
  • Create technical documentation, architecture diagrams, and RFP responses
  • Support procurement and security reviews during the sales process
  • Build reusable demo environments and technical sales collateral

Requirements

  • Strong understanding of APIs, webhooks, cloud infrastructure, and SaaS integrations

Nice to have

  • Experience with telephony (SIP, Twilio, Five9, Genesys)
  • Familiarity with LLMs, voice AI, or conversational AI platforms
  • Background in customer success or forward-deployed engineering
  • Programming experience (Python, JavaScript, or similar)
  • Why Join Phonely
  • We take the work seriously without taking ourselves too seriously.
  • You will work directly with the sales team and founders and have real ownership over how we win technical deals.
  • Answer technical questions on APIs, webhooks, telephony (SIP, Twilio), integrations, and security

Company info

  • Sales Engineer
  • At some point in the future, every business will answer their phone with voice AI.
  • We are building the platform that makes it possible.
  • Phonely builds conversational voice AI agents for high-volume phone workflows.
  • Our customers use us to qualify leads, book appointments, route calls, and resolve real customer conversations in production.
  • We're growing fast and our deals are getting more technical.
  • We need someone who can bridge the gap between what we sell and how it actually works.

This listing is sourced directly from Phonely's careers page and normalized into a canonical job model.