Phonely
Sales Engineer
San Francisco, California
Sponsorship not specifiedDetected 100 days ago
JavaScriptPythonCloud PlatformsLLMsAgentic AISalesProcurementCustomer SuccessVoIPLeadershipCommunication
About the role
- This role sits at the intersection of sales and engineering.
- If you like solving puzzles, talking to customers, and making complex technology feel simple, this is your role.
- There's a natural overlap with our CS and Forward Deployed Engineering teams, so if you're someone who could land in any of those seats, even better.
Responsibilities
- Partner with AEs on technical discovery: understand the prospect's call flows, integrations, data requirements, and compliance needs
- Build and deliver tailored product demos that map to each customer's specific use case
- Scope and manage proof-of-concepts from setup through evaluation
- Create technical documentation, architecture diagrams, and RFP responses
- Support procurement and security reviews during the sales process
- Build reusable demo environments and technical sales collateral
Requirements
- Strong understanding of APIs, webhooks, cloud infrastructure, and SaaS integrations
Nice to have
- Experience with telephony (SIP, Twilio, Five9, Genesys)
- Familiarity with LLMs, voice AI, or conversational AI platforms
- Background in customer success or forward-deployed engineering
- Programming experience (Python, JavaScript, or similar)
- Why Join Phonely
- We take the work seriously without taking ourselves too seriously.
- You will work directly with the sales team and founders and have real ownership over how we win technical deals.
- Answer technical questions on APIs, webhooks, telephony (SIP, Twilio), integrations, and security
Company info
- Sales Engineer
- At some point in the future, every business will answer their phone with voice AI.
- We are building the platform that makes it possible.
- Phonely builds conversational voice AI agents for high-volume phone workflows.
- Our customers use us to qualify leads, book appointments, route calls, and resolve real customer conversations in production.
- We're growing fast and our deals are getting more technical.
- We need someone who can bridge the gap between what we sell and how it actually works.
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This listing is sourced directly from Phonely's careers page and normalized into a canonical job model.