Smile Digital Health

Senior Solutions Architect (Remote Canada)

Toronto, Ontario · Senior

Sponsorship not specifiedCAD 140k-CAD 160kDetected 5 days ago

Code ReviewCI/CDProduct ManagementProduct StrategySalesAccount ManagementBusiness DevelopmentHL7/FHIRCommunicationPublic Speaking

About the role

Working for a company like Smile Digital Health means supporting our mandate for #BetterGlobalHealth.
We were #19 on Deloitte's Technology Fast 50 Ranking for 2024!
We help generate and liberate structured healthcare data to ensure effective delivery across care teams and health systems bringing #BetterGlobalHealth to patients everyday!

Proactively lead the customer on their buy Journey by understanding and anticipating their needs and pain points and offering impactful, persuasive solutioning.
Provide scoping and sandbox environment support and substantiate business and technical solutions offered to existing and prospective clients.
Collaborate with cross-functional teams to develop and demonstrate ROI based on technical product capabilities that align with client business objectives and goals.
Creating high-level IT architecture specifications and design documents along with troubleshooting and resolving issues with design.
Support and contribute to strategic customer proposals by preparing and delivering technical presentations explaining products and services to prospective strategic clients and on-going technical consultation.
Collaborate closely with the Sales team to develop and implement effective account management strategies by providing subject matter expertise on a customer's current and prospective technical needs and determine how Smile's solution(s) can meet their business goals and objectives.
Rapidly develop and maintain a deep knowledge of Smile's products, FHIR, market trends, customer environment and competitive landscape.
Collaborate cross-functionally to continuously improve product, sales and marketing from a technical perspective.

Significant hands-on experience in implementation and customer consulting.
Ability to take a project from scoping requirements through the launch of the project.
Demonstrate ability to present and influence all levels of an organization up to and including C-level/Executive level.
Previous experience leading and/or senior-level contributions to strategic RFP response development.
Knowledge of at least one major CSP and deployment patterns including CI/CD, container, orchestration, IaaS scripting and architecting.

Professional software development experience is highly preferred.
Knowledge and/ or experience in modern programming tools and development patterns such as microservices architecture, scalable enterprise, etc.

Some of the benefits we offer: * Remote Work Environment * Flexible Time Away From Work Policy including PTO, Personal and Sick Days * Competitive Salary and Health/Medical Benefits * RRSP/TFSA/401K Employee Contribution * Life and Disabili

We are dedicated to fostering a workplace that values diversity, equity, and inclusion.
We strive towards this goal every day, and the results can be seen in the impact of our innovative health data platform and data management solutions, which are used in over 20 countries.
Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform.
At its heart, the Smile platform enables people and organizations to better manage healthcare data.
This role will be responsible for assisting in shaping and delivering on the Health Data Fabric (HDF) vision anchored in Smile Digital Health's FHIR platform.
Develop strong relationships with varying levels of strategic clients and maintain up-to-date knowledge of business objectives, vision and goals to determine client roadmap alignment with the Smile product roadmap.
Support the design and migration of data to Smile's platform while being sensitive to the customer's business model and cultural transformation towards a Smile Health Data Fabric.

Act as a trusted technical advisor to prospect and assess existing customers by determining and analyzing complex technical product functionality gaps, and collaborating with various internal teams to develop solutions that meet customer expectations.
Act as a technical liaison between customers, service engineering teams, product teams and support to bring the voice of the customer to the Smile products.
We are big on creating a sense of belonging and empowering each other to bring our authentic selves to work.

This listing is sourced directly from Smile Digital Health's careers page and normalized into a canonical job model.