Buyersedgeplatformrecruiting

Buyersedgeplatformrecruiting

Account Manager

Chicago, IL; Remotely based

No sponsorshipDetected 7 days ago
Data VisualizationSalesforceSalesAccount ManagementBusiness DevelopmentForecastingExcelSupply ChainLogisticsProcurementResearchCommunicationCollaborationProblem SolvingMicrosoft OfficeFood Safety

About the role

  • The Account Manager works in close partnership with the Account Executive and the Corporate Client team, supporting the Custom Distribution Team's strategic and operational goals.
  • The Account Manager is responsible for supporting the daily, weekly, and quarterly management of client accounts while learning the full scope of account operations.

Responsibilities

  • Independently manage a portfolio of Custom Distribution clients across the QSR and Fast Casual segments.
  • Develop and execute strategic account plans to meet sales targets, support growth, and drive operational efficiency.
  • Deliver insights and communication that align supply chain execution with client objectives.
  • Provide strategic feedback to category leads and the supply chain team based on ongoing account interaction and market observations.
  • Client Communication & Support
  • Resolve issues and manage action items
  • Provide distribution and logistics support
  • Collaborate with the Account Executive and Director of Client Relations to forecast sales volumes and plan account growth.
  • Deliver quarterly account update reports to the broader Custom Distribution team, including the Supply Chain Manager and Director of Client Relations.

Requirements

  • This role serves as a foundational step in developing the skills and experience required for full account ownership.
  • Through collaboration with senior account management, this role offers hands-on experience in client engagement, problem-solving, and cross-functional coordination.

Nice to have

  • 2-3 years of sales or account management experience in the produce industry
  • Excellent verbal and written communication skills
  • Availability to handle client needs on an as needed basis outside normal business hours
  • Proficient with Salesforce, Tableau, Microsoft Office Tools (Outlook, Excel, Word, Teams)
  • Bachelor's degree preferred

Benefits

  • Great benefits from day one.
  • We offer medical, dental, vision, FSA, company-paid life insurance, and more-plus a 401(k) with company match.
  • Our flexible PTO policy lets you take time when you need it-no accrual required.

Company info

  • Produce Alliance specializes in delivery of fresh produce to restaurants and other foodservice operators at higher quality and better prices. We provide produce category management services including procurement, national distribution, information services and food safety assurance to foodservice clients across North America. With a specialized focus on fast food (QSR), non-traditional, c-store, fast casual, GPO, and healthcare segments, they're redefining fresh produce sourcing. Produce Alliance manages partnerships with over 150 independently owned specialty distributors and collaborate with over 100 premium grower shippers. As a Buyers Edge Platform brand, we are committed to providing fresh category management services to our clients with unprecedented service, superior access to high-quality fresh produce, commodity expertise and strategic supply chain solutions.
  • Your impact:
  • Client Portfolio Management
  • Produce Alliance specializes in delivery of fresh produce to restaurants and other foodservice operators at higher quality and better prices.
  • We provide produce category management services including procurement, national distribution, information services and food safety assurance to foodservice clients across North America.
  • With a specialized focus on fast food (QSR), non-traditional, c-store, fast casual, GPO, and healthcare segments, they're redefining fresh produce sourcing.
  • Produce Alliance manages partnerships with over 150 independently owned specialty distributors and collaborate with over 100 premium grower shippers.
  • As a Buyers Edge Platform brand, we are committed to providing fresh category management services to our clients with unprecedented service, superior access to high-quality fresh produce, commodity expertise and strategic supply chain solutions.
  • Serve as the central point of contact for all corporate client inquiries at the end-user level.
  • Act as the primary day-to-day owner of assigned accounts.
  • Strategic Account Execution
  • Conduct regular (typically weekly) client and distributor calls to:
  • Communicate pricing updates and resolve discrepancies
  • Escalate and inform on market conditions and trends
  • Implementation & Renewal Management
  • Oversee key account implementation and renewal tasks, including:
  • New account, market, and item rollouts
  • Limited Time Offer (LTO) launches
  • Establishing and managing rollout timelines with internal and external stakeholders
  • Category & Market Insight
  • Continuously research and apply industry-specific trends and insights to enhance category strategy and expand service offerings.
  • Collaboration & Forecasting

Visa & Work Authorization

  • We are unable to offer work sponsorship for this role.
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