Pvamu

Executive Technical Support Specialist

Prairie View, TX · Contract

Sponsorship not specifiedDetected 14 days ago

Computer VisionCustomer SupportResearchLeadershipCommunicationCollaborationCompTIA

About the role

Please be advised that Texas A&M University will NOT pay this fee.
In addition, on January 27, 2026, Texas Governor Abbot issued a moratorium on the filing of any new H-1B unless approved by the Texas Workforce Commission.
This position operates in a fast-paced, service-oriented environment supporting executive and enterprise operations.

Support technology initiatives that align with institutional objectives and operational needs.
Provide high-touch, white-glove IT support for executive leadership and key stakeholders.
Maintain strict confidentiality when handling sensitive or secure information.
Anticipate and respond proactively to executive technology and operational support needs.
Coordinate technology support activities related to executive operations and special events.
Technical Leadership and Systems Support
Coordinate the testing, deployment, maintenance, and support of systems, applications, and infrastructure improvements.
Develop and maintain technical procedures, operational standards, and support documentation.
Support the implementation of established technical and programming standards.
Support incident resolution, request fulfillment, and escalation management processes.

Required Attachments:
Please attach all required documents listed below in the attachment box labeled as either "Resume/CV or Resume/Cover Letter" on the application.
Any additional attachments provided outside of the required documents listed below are considered optional.
All applicants are required to apply via our Career Site on or before the closing date indicated on the job posting.
The required documents listed in the above "Required Attachments" section must be attached to the application prior to the job closing date indicated to ensure full consideration for the application submitted.
Demonstrated experience supporting enterprise systems, executive technology services, or complex technical environments.

Working knowledge of IT service management frameworks (e.g., ITIL).
Certifications such as ITIL Foundation, CompTIA A+, or relevant vendor certifications.
Experience supporting executive leadership or high-profile stakeholders.
Familiarity with AI-enabled productivity tools such as Microsoft Copilot.
Executive presence and professionalism.
Strong customer service orientation with a focus on service excellence.
Commitment to continuous improvement and knowledge sharing.
Other Requirements:

Knowledge of word processing and spreadsheet applications.
Excellent written communication, analytical, interpersonal, and organizational skills.
Ability to multitask and work cooperatively with others.

The salary is determined in accordance with the University's compensation structure and will be commensurate with the candidates' education and experience, within the assigned salary range for this position.

Serve as a senior technical resource to executive customers, ensuring seamless technology experiences.
Support conference room technologies and audio-visual systems as part of executive-facing services.

A Presidential proclamation issued on September 19, 2025, imposes a $100,000 fee on new H-1B petitions filed after September 21, 2025.
Therefore, if you need immigration sponsorship for your employment, we recommend that you consult with your private immigration counsel at your own expense to ascertain whether your current immigration status would make a potential offer of employment from Texas A&M University subject to this fee.
In addition, on January 27, 2026, Texas Governor Abbot issued a moratorium on the filing of any new H-1B unless approved by the Texas Workforce Commission.
Accordingly, if you will now or in the future require sponsorship for employment visa status this moratorium may affect our ability to employ you should you be selected as the final candidate.

This listing is sourced directly from Pvamu's careers page and normalized into a canonical job model.