Etsy
Director Engineering, Internal IT
Brooklyn, New York · Director · Full-time
Sponsorship not specified$274k-$356kDetected 19 days ago
Platform EngineeringSystems EngineeringLeadershipCommunicationCollaborationMentoring
About the role
- Company Description Etsy is the global marketplace for unique and creative goods.
- As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.
- Salary Range: $274,000.00 - $356,000.00 What's the role?
Responsibilities
- A track record of developing engineering leaders, investing in your team, giving honest feedback, and creating conditions where people grow.
- The ability to balance big-picture strategy with operational precision to guide the architecture decisions that make or break your team's ability to implement it.
- This is fundamentally an engineering role where you will apply your IT knowledge to lead engineers and managers who build, automate, and continuously improve the internal systems, platforms, and tooling that Etsy employees depend on every day.
- You will be at the forefront of how Internal IT reimagines itself through automation and AI enablement by reducing repetitive work, and building intelligent systems that scale with Etsy's business.
- Where others see a support function, you see a platform engineering opportunity and a connective backbone for how the company operates across identity, access, SaaS, internal tooling, and employee enablement.
- Reporting into the VP of Engineering, CISO, you will partner closely with Security, Product and G&A to align internal technology investments with company priorities.
- You will lead managers and senior ICs, set the strategic direction for your functional area, and serve as a key voice for the Internal IT function across Etsy's broader Engineering organization.
- Internal IT Engineering team builds and operates the Etsy systems that power how Etsy works ranging from endpoint management and SaaS platform automation to access workflows, productivity tooling, and enterprise integrations.
- The team thinks like software engineers first: they write code, build automations, design scalable architectures, and measure their impact.
- You'll work asynchronously with teams across time zones, partner with Security on compliance and endpoint posture, and engage with the engineering team to ensure Internal IT is a first-class participant in the company's broader technical community.
Skills
- Company Description
- Etsy is the global marketplace for unique and creative goods.
Compensation
- $274,000.00 - $356,000.00
- In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy.
Benefits
- You will set the vision, build the roadmap, and manage your team to deliver enterprise-grade internal tooling and infrastructure that is reliable, secure, and substantially ahead of what employees expect.
- We value honest feedback, clear communication, continuous learning, and a genuine investment in each other's growth.
- Defining, tracking, and reporting on core metrics - automation coverage, ticket resolution, employee satisfaction, infrastructure performance, token efficiency - and using data to drive continuous improvement.
Company info
- The team spans IT Operations and IT Engineering, with a growing focus on AI enablement of finding opportunities to embed intelligent tooling into internal workflows to reduce manual overhead and improve the employee experience at scale. Engineers here are scrappy and creative, proud of the outsized impact a small, high-craft team can have across a company of thousands. Collaboration is central to how the team operates. You'll work asynchronously with teams across time zones, partner with Security on compliance and endpoint posture, and engage with the engineering team to ensure Internal IT is a first-class participant in the company's broader technical community. We value honest feedback, clear communication, continuous learning, and a genuine investment in each other's growth.
- Setting and leading a multi-year IT strategy with a real standpoint - not just operational continuity, but a specific perspective on where the function is going, including AI enablement, build-versus-buy principles, employee experience goals, and translating that vision into actionable team priorities.
- Identifying and leading AI enablement opportunities in Internal IT, partnering with the our Engineering and Product teams to define how intelligent tooling can improve internal workflows, automate repeatable tasks, and surface better insights for employees.
- Serving as an escalation point and executive sponsor for major incidents, infrastructure migrations, and high-stakes IT initiatives across the company.
- Recruiting, onboarding, and retaining diverse, top engineering talent, and aiding in Etsy Engineering's broader hiring and culture efforts.
- Participating in Engineering-wide working groups and giving to the direction of Etsy Engineering at large not just as a leader within Internal IT, but as a stakeholder in how the broader function operates.
- Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.
- If, due to a disability, you need an accommodation during any part of the application or interview process, please let your recruiter know.
Equal opportunity
- Etsy is proud to be an equal opportunity workplace.
Visa & Work Authorization
- While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.
This listing is sourced directly from Etsy's careers page and normalized into a canonical job model.