Clay
Contract UX Researcher
United States
Sponsorship not specifiedDetected 285 days ago
UX ResearchUX DesignProduct StrategyResearchCommunicationCollaboration
About the role
- We work with companies like Slack, Google, Snapchat, Amazon, Coinbase, and many innovative startups.
- Plan research activities and deliverables in collaboration with cross-functional teams.
- Conduct a wide range of qualitative and quantitative UX research methods, including (but not limited to) stakeholder interviews, user interviews, usability testing, persona development, customer journey mapping (CJM), and card sorting.
Responsibilities
- Design interview scripts and usability test plans.
- Develop screeners and facilitate user recruitment for interviews, usability studies, and card sorting sessions.
- Identify user pain points, attitudes, and behaviors to support a more robust design process.
- Generate actionable insights to support design teams throughout the project lifecycle.
- Excellent communication and storytelling skills - ability to translate insights into compelling narratives that guide design.
- Experience working with global clients or within design agencies.
- Understanding of UX design processes and product strategy.
- Our distributed team collaborates across Europe and the US to craft meaningful digital experiences with a strong focus on strategy, research, and design excellence.
- You'll work closely with designers, strategists, and client teams to uncover insights that drive design decisions and ensure our solutions are grounded in a deep understanding of users.
Requirements
- 3+ years of experience conducting UX research in digital product design.
- Must be based in or available to work within US time zones.
Benefits
- Identify areas of misalignment and help solidify the product vision and successful outcomes for stakeholders.
Company info
- We're looking for a Contract UX Researcher to join our team on a project basis and help shape the user experience of products for some of the world's leading brands.
This listing is sourced directly from Clay's careers page and normalized into a canonical job model.