Soundhound

Soundhound

Staff Site Reliability Engineer

Toronto, CAN · Staff+

Sponsorship not specifiedDetected 83 days ago
GCPCloud PlatformsKubernetesTerraformCI/CDPrometheusGrafanaDatadogDevOpsSite Reliability EngineeringIncident ResponseComplianceCommunicationProblem Solving

About the role

  • We're looking for a Staff Software Engineer (SRE) to join our Retail and Restaurants AI team.
  • You will be responsible for the reliability, scalability, and performance of our infrastructure, with a deep focus on Google Cloud Platform (GCP).

Responsibilities

  • Design, build, and maintain highly available and scalable infrastructure on Google Cloud Platform.
  • Implement robust monitoring, alerting, and observability strategies to proactively identify and resolve system issues.
  • Partner with engineering teams to optimize performance, cost, and reliability of backend services.
  • Drive incident response, post-mortem analysis, and long-term remediation efforts.
  • Collaborate with cross-functional teams to ensure alignment on infrastructure roadmaps and security standards.
  • Lead department wide compliance (PCI, SOC) initiatives.
  • You will architect and maintain high-availability systems, automate operational tasks, and ensure our services can handle the demands of millions of voice AI interactions.

Requirements

  • Expert-level experience with Google Cloud Platform (GCP) services (e.g., GKE, Compute Engine, Cloud Run, Pub/Sub).
  • Deep experience with Kubernetes, container orchestration, and service mesh architectures.

Nice to have

  • Experience working in a high-velocity, customer-focused environment.
  • Familiarity with functional programming paradigms (e.g., Clojure/ClojureScript).
  • Prior experience in the restaurant technology, hospitality, or AI-driven SaaS space.
  • Experience implementing security and compliance best practices in the cloud.
  • Workplace & Compensation This role is available throughout Canada.

Benefits

  • Compensation includes salary, equity, comprehensive healthcare, paid time off, and other benefits.

Company info

  • The Opportunity We're looking for a Staff Software Engineer (SRE) to join our Retail and Restaurants AI team.
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