Wattswater
Billing & Collections Specialist
Escondido, CA · Internship
Sponsorship not specified$24k-$27kDetected 30 days ago
ExcelSAPERPCustomer SuccessAR/VRCommunicationInternal AuditAccounts PayableNetSuite
About the role
- Together, we're reimagining the future of water.
- We feel proud every day about what we do.
- This position is hybrid in Escondido, CA and reports to the Controller.
Requirements
- 2+ years of experience in billing, accounts receivable, or collections
- Experience generating invoices and managing AR in an ERP system (e.g., NetSuite, SAP, Oracle, Dynamics)
- Strong understanding of accounts receivable and collections best practices
- Ability to remain seated at a desk or workstation for extended periods.
- Ability to physically move around the office, organize or transport files, packages, or other office-related materials.
- Ability to communicate clearly with management and coworkers, particularly in meetings or phone calls.
- Ability to operate standard office equipment such as computers, printers, phones, and copiers.
- Specific physical abilities required for this position include, but are not limited to:
Nice to have
- B2B collections experience
- Intermediate Excel skills (e.g., pivot tables, lookups)
- Experience working cross-functionally with Sales or Customer Success teams
- Commitment to Watts' values of integrity, accountability, continuous improvement and innovation, and transparency.
- Punctuality and dependability.
- Adherence to all personnel policies, procedures, and standards of process as implemented by Watts.
- General Applicable Company Competencies
Compensation
- The expected salary range for this position is $24.35 - $27.40 hourly. Actual compensation will be dependent upon individual skills, experience, qualifications, and applicable law.
- Nothing in this job description restricts Watts' right to assign or reassign duties, responsibilities, and working hours/conditions to this position at any time.
- This position is "at will," which means that either the employee or Watts may terminate the employment relationship at any time, with or without notice, and for any lawful reason.
- Watts in it for you:
- Competitive compensation based on your skills, qualifications and experience
- At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success.
Benefits
- Comprehensive medical and dental coverage, retirement benefits
- Family building benefits, including paid maternity/paternity leave
- 10 paid holidays and Paid Time Off
- Continued professional development opportunities and educational reimbursement
- Additional perks such as fitness reimbursements and employee discount programs
- Please note that the following benefits apply only to permanent roles and do not apply to internship roles.
- Learn more about our benefit offerings here: https://tapintowattsbenefits.com/
- No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water.
Company info
- For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world.
- We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future.
- Watts is a leading brand with a quality reputation - and we have a dynamic future ahead.
- Scope of Position
- The Billing & Collections Specialist is responsible for the accurate and timely invoicing of customers and the end-to-end management of accounts receivable collections.
- This role owns the billing process within the company's ERP system and proactively manages customer collections to support healthy cash flow.
- The ideal candidate is detail-oriented, persistent, and comfortable communicating with customers regarding billing and payment matters.
- Primary Job Duties and Responsibilities
- Generate, review, and issue customer invoices accurately and on time using the ERP system
- Ensure invoices align with contract terms, pricing, and billing schedules
- Maintain billing documentation and resolve invoicing errors, credits, and rebills
- Own the full accounts receivable collections process for all customer accounts
- Proactively contact customers regarding past-due invoices via phone and email
Equal opportunity
- Any employee who needs a reasonable accommodation should contact Human Resources.
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