Waymark

Waymark

Partner Success Manager

US - Remote · Contract

Sponsorship not specified$82k-$137kDetected 1 day ago
Project ManagementAccount ManagementCustomer SuccessCommunicationProblem SolvingPublic SpeakingAdaptability

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odds of building a lasting career here

47Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Files H-1B transfers

2 transfer filings in the last year, covering 2 workers. Median labor-condition decision: 4 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • You should be an excellent communicator who enjoys synthesizing information for customers, but also loves sharing insights from customers with teams internally to strengthen our products and services.

Responsibilities

  • Account Planning: Drive ongoing account planning by monitoring performance, identifying risks and opportunities, and coordinating execution across internal teams.
  • Partner with VP Partner Success to develop account strategies that support retention, growth, and partner outcomes.
  • Joint Operating Committees (JOCs) & Reporting: Lead preparation of executive-ready materials that communicate Waymark's performance and impact and gain support for changes that can increase performance.
  • Track and action partner requests that emerge from JOCs.
  • Create and share additional performance reports with partners as needed.
  • Voice of the Customer (VOC): Learn what matters to partners. Bring partner feedback back to internal teams to inform initiatives and product development.
  • Strategic Initiatives: Lead cross-functional initiatives that improve partner performance, strengthen scalability, and enhance the partner experience.
  • Influence stakeholders across teams to ensure initiatives are executed effectively and deliver measurable outcomes.
  • Independently own smaller accounts and serve as the day-to-day lead for partner meetings, ongoing relationship management, issue resolution and reporting.
  • Work with colleagues from Operations, Clinical and other Waymark teams to action partner priorities and capture success stories that demonstrate impact.

Requirements

  • Experience collecting and analyzing data, and making data-driven presentations
  • Self-motivated and eager to thrive in a fast-paced environment, with a track record of meeting or exceeding customer satisfaction, retention, and expansion goals
  • Employment history and advanced degree/professional license verification (when applicable) are included as part of the standard background check process.

Nice to have

  • Experience with value-based contracts and primary care providers
  • $82,000 - $137,000
  • Here's what you can expect:
  • Offer of employment is contingent upon successful completion of a background check.
  • Don't check off every box in the requirements listed above?
  • Please apply anyway!
  • Studies have shown that some of us may be less likely to apply to jobs unless we meet every single qualification.

Compensation

  • In addition to salary, we offer a comprehensive benefits package.

Benefits

  • Professional Development Stipend:
  • A dedicated stipend supports professional development and growth.
  • Waymark is a mission-driven team of healthcare providers, technologists, and builders working to transform care for people with Medicaid benefits.
  • We're designing tools and systems that bring care directly to those who need it most-removing barriers and reimagining what's possible in Medicaid healthcare delivery.
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This listing is sourced directly from Waymark's careers page and normalized into a canonical job model.