Bridge Defense

Bridge Defense

Business Analyst

Washington, DC

No sponsorship$70k-$80kDetected 10 days ago
TypeScriptProduct ManagementProduct StrategyAgileProcess ImprovementLeadershipCommunicationProblem SolvingPublic SpeakingAdaptability

About the role

  • Core Values: Innovation & Responsiveness: We push beyond legacy models with efficient, tech-led solutions built to scale and evolve.

Responsibilities

  • Support Tier 1 and Tier 2 operational services through process analysis, reporting, and performance monitoring.
  • Define and maintain incident management, escalation, and notification procedures.
  • Gather, document, and manage business, functional, and operational requirements.
  • Investigate operational issues, perform root cause analysis, and recommend corrective actions.
  • Attending and facilitating weekly/bi-weekly meetings with partner teams, including STEAM and client stakeholders.
  • Developing business process models, workflow documentation, standard operating procedures, and operational playbooks.

Requirements

  • Experience working in Agile, DevSecOps, and cloud-based delivery environments.
  • Knowledge of IT Service Management (ITSM) practices and operational governance frameworks.
  • Experience working within government or highly regulated environments.
  • Ability to translate complex technical information into actionable business recommendations for both technical and executive audiences.
  • The candidate must be analytical and effectively able to prioritize needs, requirements, and other issues.
  • Ability to communicate and interact effectively at all levels of staff and management.
  • Ability to operate across traditional technical boundaries, comfortable working in the compute space as well as the storage space in an operational capacity.
  • Depending on project requirements, may be required to work within a compressed schedule
  • Must be able to sit/stand at a desk for long-periods and must be able to lift 20 pounds occasionally.
  • Must be able to multi-task and rapidly change priorities with limited notice.

Skills

  • About Bridge Defense.
  • Bridge Defense is redefining how modern defense technology is delivered.
  • Our approach is agile and outcome-based, delivering results in weeks rather than months whenever possible.

Compensation

  • $70k-$80k
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This listing is sourced directly from Bridge Defense's careers page and normalized into a canonical job model.