Aviary
Patient Enrollment Specialist - Pulmonary Rehab/APCM
United States - Remote · Contract
Sponsorship not specifiedDetected 6 days ago
Outbound SalesCustomer SupportCommunication
About the role
- As a Patient Enrollment Specialist in our dynamic team, you will play a pivotal role in enrolling patients in our healthcare service and ensuring patient satisfaction.
- The primary responsibility of this role is engaging potential patients over the phone, providing information about our healthcare service, addressing their questions, and ultimately signing them up for our program.
Responsibilities
- Ensure timely follow-up response for patients expressing interest in the program and provide excellent customer service to build trust.
Requirements
- Ability to thrive in a fast-paced start-up environment
- Experience working in a quota driven environment
- Experience with outbound calling and high EQ / IQ when navigating different types of situations
- Experience leveraging technology in a professional setting
- Passionate about making healthcare more effective and efficient. You believe technology has the power to improve clinical outcomes and you want to make that a reality.
- Prior healthcare experience is nice to have but not required.
- Experience engaging with customers / patients in a sales capacity
Compensation
- $20-$22 per hour + performance based bonus available
Benefits
- Educate potential patients and family members on the program, answer any questions they might have, emphasizing program benefits and features, objection handle, and enroll patients in the program
- Record and maintain accurate information and call notes in our system including insurance, provider, and clinical updates regarding patient health
- Send educational material to interested patients through email and other communication channels
- Passionate about making healthcare more effective and efficient.
This listing is sourced directly from Aviary's careers page and normalized into a canonical job model.