Outtake
Technical Account Manager
New York City · Mid
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About the role
- This is a Technical Account Manager role.
- You will sit where customer needs, product, and execution meet:
- configuring the platform, standing up agents, and turning what you learn in the field into a better product and a bigger book.
Responsibilities
- Own expansion on your book - spotting where accounts can grow and going after it, whether new use cases, new teams, or more of the platform
- Own retention and renewals - catching risk early and acting before it becomes a renewal problem
- Own deployment and configuration - standing up customer environments, prompt engineering, and tuning the agents across the product surface
- Feed field insights back to product and engineering - the patterns, the gaps, what to build next
- As the book grows, we expect this role to take on broader ownership over account strategy and the playbooks that support it
- A desire to build the playbooks rather than inherit them, and the drive to create structure where it doesn't yet exist
- We trust adults to manage energy, not clock time.
- We are committed to building a diverse, inclusive team.
Requirements
- Technical chops, with the ability to deploy, configure, and troubleshoot independently, and comfort getting hands-on with agents
Nice to have
- experience at a fast-paced startup or other high-growth environment
- Collaboration, speed, and clarity matter.
- Outtake is an equal opportunity employer.
- Nice to have: experience at a fast-paced startup or other high-growth environment
Compensation
- Culture & Team: Annual company retreats and regular in-person events.
Benefits
- Health: 100% company-paid medical, dental, and vision for employees.
- Time Away: Flexible PTO.
Company info
- Outtake exists to empower and facilitate trust for a digital-first world.
- Today, impersonation, fraud, AI-driven scams, and identity abuse spread faster than any security team can respond to.
- So we built something different:
- an agentic AI platform that proactively detects, monitors, and takes down impersonators, automating protection in hours, not weeks.
- Built by ex-Palantir, ex-CTO/founders, and ex-Notion engineers, Outtake is designed for clarity, autonomy, and velocity.
- Our goal is ambitious:
- become the trust layer of the modern internet.
- And we intend to do it with a lean, dense, exceptionally talented team.
- Outtake is backed by top-tier investors and operators who believe in our mission and our model.
- With strong financial footing and a long runway, we prioritize creating an environment where people can do the best work of their careers.
- Annual company retreats and regular in-person events.
- This is a hands-on and technical role with a strong commercial edge - you'll be building trust with customers, getting into the product yourself, and owning the number on your accounts.
Equal opportunity
- equal opportunity employer.
This listing is sourced directly from Outtake's careers page and normalized into a canonical job model.