Juniper Square
Senior Billing Specialist
USA · Senior · Full-time
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About the role
- As Juniper Square continues to expand, our billing complexity has intensified, driven by a tripling of transaction and invoice volumes over the last 18 months.
- We are seeking a Senior Billing Specialist to join our team and help navigate this increased scale.
Responsibilities
- Guide and support teammates on invoice processing workflows within Zone
- Perform daily cash application: match incoming customer payments to invoices and post accordingly
- Own follow-up on past-due accounts, coordinating escalations with Fund Admin/CX as needed
- Manage increased workload during peak Fund Admin billing cycles (December, March, June, September)
- Partner cross-functionally with Deal Desk on contract structuring, and with Fund Admin/CX on billing and collections
- Fertility and growing family support
Requirements
- At least 4 years of professional billing experience, particularly with intricate billing scenarios
- Proven capability to analyze vague contract terms and determine precise billing consequences
- Practical familiarity with Zone or equivalent NetSuite-native billing software, including the ability to train and guide team members
- Proficiency in cash and payment applications, including matching and posting customer payments against invoices
- Familiarity with Salesforce for navigating and extracting contract, account, and opportunity details
- Adept at utilizing AI productivity tools (such as ChatGPT and Claude) to enhance daily workflows
- Background in collections is advantageous, though the primary emphasis remains on billing mastery
- Collaborative mindset with a strong emphasis on teamwork; comfortable guiding colleagues on workflows without needing a formal title
- Strong interpersonal skills to interact with cross-functional internal stakeholders and a proactive approach to asking clarifying questions
- Highly resourceful with the capability to independently investigate and resolve questions when details are scarce.
- Thrives and operates effectively within a high-speed, dynamic workplace.
Nice to have
- Prior background in the Services and SaaS sectors is preferred.
- Advanced proficiency in Excel, particularly utilizing calculations from the Fund Admin team, is a distinct plus.
Compensation
- Compensation for this position includes a base salary, equity, and a variety of benefits.
- The U.S. base salary range for this role is $60,000 - $75,000 USD.
- Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable.
- Annual professional development stipend
- Your recruiter can provide additional details about compensation and benefits.
Benefits
- Health, dental, and vision care for you and your family
- Life insurance
- Mental wellness coverage
- Flex Time Off in addition to company-paid holidays
- Paid family leave, medical leave, and bereavement leave policies
- Retirement saving plans
- Annual professional development stipend
- Benefits include:
Company info
- Our mission at Juniper Square is to unlock their full potential.
- Our culture is built for people who want to do ambitious, meaningful work alongside exceptionally talented teammates.
- We think like owners, move with urgency, and take pride in solving hard problems that truly matter to our customers and the future of private markets.
- Review invoices processed by the team for accuracy before sending out to customers
This listing is sourced directly from Juniper Square's careers page and normalized into a canonical job model.