Therishercompanies

Lead Facility Attendant

Miami, Arizona

Sponsorship not specifiedDetected 4 days ago
Customer SupportControlsLeadershipCommunicationProblem SolvingMentoringMicrosoft Office

About the role

  • Duties/Responsibilities Assist in overseeing daily facility operations, including the front desk, access control, fitness areas, program spaces, reservations, and assigned activity areas.
  • Model and ensure exceptional customer service for members, guests, callers, families, and program participants.
  • Coordinate and oversee facility reservations, room scheduling, club/conference room use, event set-up, tear-down, and related customer communication.

Responsibilities

  • Under general supervision, the Lead Facility Attendant supports and helps oversee daily facility operations, front desk services, membership functions, reservations, recreation spaces, and customer service delivery.
  • Support membership services, guest passes, participant enrollment, payment transactions, cash handling, and customer account support.
  • Support training initiatives, reinforce performance expectations, provide coaching, and communicate corrective feedback to staff when appropriate.
  • Provide administrative support to the manager or supervisor, including operational documentation, communications, inventory tracking, and expense-related support as assigned.
  • Support recreation programs, special events, marketing initiatives, and community engagement efforts as assigned.
  • May act as the lead facility contact or responsible staff member when the supervisor or manager is off-site or unavailable.
  • Perform other duties as assigned.
  • Ability to provide positive leadership, coaching, task direction, and support to front-line staff.
  • Ability to build positive working relationships with members, guests, families, employees, and community partners of all ages and abilities.
  • Ability to manage multiple priorities in a fast-paced and occasionally stressful environment.

Requirements

  • Required Skills/Abilities
  • High School Diploma or GED required.

Benefits

  • Assist in overseeing daily facility operations, including the front desk, access control, fitness areas, program spaces, reservations, and assigned activity areas.
  • Uphold quality control, cleanliness, health, and safety standards throughout the facility, including awareness of occupational hazards and emergency procedures.
  • Education and Experience
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This listing is sourced directly from Therishercompanies's careers page and normalized into a canonical job model.