West Monroe

Senior Manager, Technology Transformation & Program Leadership

Chicago · Senior

Work authorization required$194k-$228kDetected 15 days ago

LLMsCRMBusiness DevelopmentERPPerformance ManagementResearchLeadershipCommunicationCollaborationCritical ThinkingPublic Speaking

About the role

West Monroe is seeking a Senior Manager to join our Operations Excellence practice within the Enterprise Strategy & Execution (ES&E) discipline.
This role is for a senior transformation leader with experience leading large-scale enterprise technology transformations-such as ERP, CRM, and HCM-while serving as the client's trusted program leader and executive advisor.
Senior Managers at West Monroe operate as engagement leaders and growth drivers, owning delivery excellence, client relationships, and business development while shaping firm capabilities.

Lead Enterprise Technology Transformations
Ensure programs deliver measurable business outcomes through strong governance, risk management, and value realization.
Leverage AI tools to accelerate analysis, synthesize complex information, and support data-driven recommendations for clients, exercising around sound judgment in evaluating outputs.
Partner with client IT and architecture leaders to ensure alignment between business capabilities, application landscapes, and delivery sequencing.
Lead and govern third-party system integrators, holding delivery partners accountable for scope, quality, timeline, and outcomes.
Support SI selection, mobilization, and execution, acting as an independent advisor to the client throughout the lifecycle.
Proactively manage delivery risks, dependencies, and executive escalations across vendors.
Own delivery on engagements of moderate to high complexity, including scope, budget, profitability, team leadership, and client satisfaction.
Partner with ES&E and technology leadership to shape firm strategy, offerings, and go-to-market approaches for technology-enabled transformation.
Collaborate with industry leaders to tailor solutions for priority markets and clients.

Assess client readiness and define operating models required to execute complex, technology-enabled transformations.
Bachelor's degree or equivalent experience required.
8+ years of experience leading complex programs or portfolios, including enterprise technology transformations
8+ years of experience leading complex programs or portfolios, including enterprise technology transformations; with at least one of the following:
Strong understanding of program and portfolio governance approaches (PMI, waterfall, Agile, SAFe).

Based on pay transparency guidelines, the salary range for this role can vary based on your proximity to one of our West Monroe offices (see table below).

Design, stand up, and lead Transformation Offices that integrate program governance, technology delivery, change management, enterprise architecture alignment, and benefits tracking.

5+ years as part of a transformation office overseeing a large portfolio of initiatives and managing value realization

This listing is sourced directly from West Monroe's careers page and normalized into a canonical job model.